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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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September 01, 2023

Brand new dealership location. Love the facilities; waiting area is top notch, checking in fast and easy, personnel are efficient and courteous. More

by cboiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Matthew Wylie, Jim Sweeney
August 27, 2023

The service didn’t take too long- very transparent in what is happening with your vehicle.Friendly staff. More

by mdolan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Wylie, Jim Sweeney
August 27, 2023

liked the organized layout, employees were very friendly and accomadating. thank you for the service More

by KenR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
August 25, 2023

Great timely service. Found what was causing warning lights to come on when another dealership didn’t have a clue. More

by gerryross4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
August 21, 2023

Excellent work done in a timely manner. , Comfortable waiting area. Staff is friendly and helpful. More

by GRODGERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
August 21, 2023

Fabulous customer service with friendly and knowledgeable staff. State of the art facility. Very impressive team. More

by pinkinnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
August 18, 2023

FANTASTIC customer service with a knowledgeable staff. I had such a positive experience. Thank you, More

by JLO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan answered all my questions. She was great., Matthew Wylie, Jim Sweeney
August 10, 2023

First experience owning a Mazda. Have had great experience with each employee I have encountered at this dealership. Would recommend to friends & family. More

by Nancy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
August 08, 2023

Fast & friendly service, clean & pleasant waiting area. Vehicle serviced and video sent for my inspection. Always a positive experience! More

by PBURGESS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of womans name that was in service that assisted me
August 07, 2023

I would not mind selecting questions to answer but i very much dislike typing reviews. Anyhow, they were good. More

by Mazda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wylie, Jim Sweeney
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