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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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January 31, 2025

The process was easy and seamless. They explained everything and made sure to update as they went. More

by samantha_curtiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
January 27, 2025

The staff is friendly, accountable, and supportive. They answered all my questions and my car was ready before I expected it. More

by MKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Daury
January 26, 2025

The overall experience was exceptional, from the initial greetings to the return of my key!! More

by kenbivens49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Christopher
January 22, 2025

As a first time car owner, I don’t know anything about cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to J More

by bridgettecoleenmanalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
January 19, 2025

Brian conveniently assisted me with a recall and update. Quick polite professional and a clean car (washed off that road salt!). Thank you! More

by elschulz882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Jacob Holt
January 19, 2025

Very professional and efficient! The service agent was able to reset my tire pressure gauge in a timely manner. More

by vellis721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
January 18, 2025

The staff are always kind and professional whenever I need to go to the service center More

by ms.harris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
January 17, 2025

Another good experience getting my car serviced (Inspection and oil/filter change) at DePaula Mazda More

by DAVEQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
January 14, 2025

They're always great! Punctual and friendly, thanks so much! Just trying to hit the minimum word count now More

by l.gerfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
January 13, 2025

Our third service interaction with DePaula (all routine items or recalls) and each time handled very professionally, politely, and as promised (time). Thank you Dan and the service team More

by elschulz882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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