Ben Burnett

There were several times that my salesperson, TS, didn't seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or seem "present" ... on his phone, other staff didn't know where he was, didn't return calls. I got the sense TS was juggling a few clients at once? Or maybe was having a really bad week? Also, there were a couple things he said to me privately that were unprofessional, a bit shocking. He seemed to push responsibilities to other staff. He definitely did not earn the commission! His colleague, Ben Burnett, in contrast, was a class act. If it weren't for Ben, I probably would've walked away and gone to another Mazda dealer. Not sure if I'll return for service at this location for my 2026 CX-50 Hybrid. Am looking for a place that stands behind their vehicles, where the staff acts skillfully and with integrity. More

by jm Verified Customer Verified Customer

Report | Print

Jeff was so great to work with. He made the process as quick and easy as possible. Same goes for Ben from finance! Will definitely be returning and sending others to them. He made the process as quick and easy as possible. Same goes for Ben from finance! Will definitely be returning and sending others to them. More

by GTEDESCO211 Verified Customer Verified Customer

Report | Print

This was our second purchase from Depaula, and it was very smooth. I really appreciate the friendly, low-pressure sales process, along with the clean, modern facilities at the dealership. very smooth. I really appreciate the friendly, low-pressure sales process, along with the clean, modern facilities at the dealership. More

by BryanO Verified Customer Verified Customer

Report | Print

This was my first time working with a dealership to purchase a car, and Todd took the nerves right out of the experience. He was very helpful and easy to work with. purchase a car, and Todd took the nerves right out of the experience. He was very helpful and easy to work with. More

by STorrey Verified Customer Verified Customer

Report | Print

Great experience. All of the staff were very friendly and helpful. Would recommend to any friend. All of the staff were very friendly and helpful. Would recommend to any friend. More

by nicknorthup Verified Customer Verified Customer

Report | Print

Very helpful and honest! Todd went above and beyond in arranging our test ride and made the paperwork and financing portion speedy and fair. Thanks for your help! Todd went above and beyond in arranging our test ride and made the paperwork and financing portion speedy and fair. Thanks for your help! More

by jeannie.m.nielsen Verified Customer Verified Customer

Report | Print

Top notch service from Chuck in sales to Ben in finance to Zak the sales manager. Transaction was smooth and flawless. Highly recommend them to anyone looking to purchase or lease a new vehicle. to Zak the sales manager. Transaction was smooth and flawless. Highly recommend them to anyone looking to purchase or lease a new vehicle. More

Report | Print

Outstanding service, knowledgeable staff, fair pricing, and exceptional customer care throughout. Highly recommend to all. and exceptional customer care throughout. Highly recommend to all. More

by cevahir Verified Customer Verified Customer

Report | Print

From entering the building to driving my brand new CX90 out of the parking lot I was treated with excellent customer service! out of the parking lot I was treated with excellent customer service! More

by bonnie.Maxwell Verified Customer Verified Customer

Report | Print

Chuck was amazing! I had an awful experience at another dealership before going to Depaula and they made the car buying experience so easy! I would recommend them to ev I had an awful experience at another dealership before going to Depaula and they made the car buying experience so easy! I would recommend them to everyone I know More

by jhogan1219 Verified Customer Verified Customer

Report | Print