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DeVoe Chevrolet

Alexandria, IN

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6 Reviews

1816 South Park Avenue

Alexandria, IN

46001

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6 Reviews of DeVoe Chevrolet

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September 16, 2021

"Ive tried to deal with this dealership on multiple..."

- sbaledge

Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well.

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Recommend Dealer
No
Employees Worked With
Tim
May 23, 2018

"Scam 169 no money down lies"

- Cenaaron

Of course there was an offer on line that was too good to be true but all of the small print I qualified for. When I showed up they let me believe the car I was test driving was qualified and then they said they sold that car. Complete BS.

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Recommend Dealer
No
Employees Worked With
Sales
September 14, 2017

"Great place to go..."

- Kelly J

My experience was great! Robert took great care in making sure I got what I was looking for. Day of delivery he made sure I was introduced to all the features of my new Trax. It had been 17 years since I got a new vehicle so I had a lot to learn! Linda in finance was also wonderful. She knew about me and anticipated my needs. Overall my experience has been fabulous. I know I made the right decision coming to DeVoe Chevrolet for my vehicle! I feel like I'm part of the family!

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Recommend Dealer
Yes
Employees Worked With
Robert
September 13, 2017

"My Favorite Dealership"

- Bruce Tansy

My salesman Greg was great to work with on the purchase of my truck. I love the fact that I worked with the same salesperson I worked with back in 2009 when I brought my last truck. Since I wanted to add leather seats, different tires, and stripes on the truck, Greg was great about proactively giving me status updates on everything from the dealer swap to get to having it ready for pickup. When we came to purchase the truck, everything was ready for us and it only took a few minutes. Everyone at DeVoe Chevrolet respected our time and made it amazing to deal with them.

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Recommend Dealer
Yes
Employees Worked With
Greg
July 28, 2015

"Fantastic dealership"

- lizzy 445

I have purchased 4 autos from Devoe Chevrolet since 2004. Each visit was awsome experience through the years. There staff is pleasant to work with & you don''t feel hasseled, plus they give you one heck of a deal. Just got my last auto from there a 2015 Chevy Equinox in January. Very pleased & would recommend this dealer to everyone.

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Recommend Dealer
Yes
Employees Worked With
Rob McCarty.
August 09, 2014

"Excellent knowledge"

- bonniebell

Our experience at DeVoe Chevrolet was very pleasant. Everyone in the showroom were extremely nice and helpful but not to the point that you felt smothered and couldn't take your time and look.

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Recommend Dealer
Yes
Employees Worked With
Brett Estes
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