DeYarman Automotive Knoxville

Great customer service. My old car was totaled and I needed something quickly. The processed for buying my new car was very streamlined. Would go there again. Thanks, Ben, N My old car was totaled and I needed something quickly. The processed for buying my new car was very streamlined. Would go there again. Thanks, Ben, Nick, and Mike. More

Dan worked with my wife to purchase a new Ford F-150 King Ranch pickup. We had decided that we were no longer in need of our 2016 Ford F-350 with just 48,000 miles on it. There was was no longer a need for t Ranch pickup. We had decided that we were no longer in need of our 2016 Ford F-350 with just 48,000 miles on it. There was was no longer a need for the high horsepower and towing capabilities of that truck and we had intended to sell it privately. In about six weeks time the new F-150 King Ranch spent more time in the Deyarman Service Department than it did with us because the truck had a hidden factory flaw which kept draining the battery. Dan and his colleagues in the Sales Department and Terry Gholson the Service Manager made sure that each time that her new F-150 was towed back to their Service Department that the towing bill was prepaid by the dealership and that my wife had a new loaner pickup truck to drive. After the 4th failure for a dead battery occurred on the F-150 King Ranch everyone was pretty exasperated and it was decided by the Ford Motor Company Customer Service Department that the factory would purchase the truck back from us at the full purchase price. Dan and several others in the sales department talked over the offer made by the factory and decided that the Deyarman Dealership would like us to consider having them buy back the F-150 and take our F-350 in trade for a 2022 F-250 Demonstrator that had all the options that we needed. After crunching the numbers and driving the new F-250 for a couple of days we had a deal that I think made us all very satisfied. I'd say that's "Going The Distance for Their Customers". This group of professionals has easily won our 5 STAR Rating for professionalism, courtesy, and product representation at their Indianola, Iowa Store. . More

Very easy place to do business with. Doren the salesman was excellent to work with. Doren the salesman was excellent to work with. More