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Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

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July 24, 2018

Recalls/Quick Service Jason did a great job keeping me updated and explaining the recalls and services completed to my vehicle. Everything was handled professionally and in More

by cmitteldorfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
July 23, 2018

Professional, competent, understanding Jason in Service was excellent. His service was professional, friendly and helpful. Michael Barnes the salesman who helped us with the purchase of our More

by pe62pa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in srevice and Michael in sales were excellent in there jobs.
July 19, 2018

Overpriced I took my Jeep Cherokee in for an oil change and tire rotation. The service was fine, but a charge of $75.00 was not. I will not return to this dealer More

by PEP71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher
July 14, 2018

Old jeep Love my jeep, 2004 Liberty, and have had few issues over the years. As of late the AC is not working correctly, diagnosis was fast with a clear expla More

by TLANE279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
July 12, 2018

Jeep service Great customer service and service after the sale. Very knowledgeable and friendly. A pleasure to call on For Jeep service. Always a class act at Devo More

by mlmpc1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Perry, Craig Cook
July 10, 2018

5 Star Customer Service Anytime I go to get my jeep serviced, always meet with a smile and friendly face!! Jason in SERVICE awesome!!!! They let you know what is going on wit More

by Jeepgirl86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON (SERVICE)
July 10, 2018

Not satisfied Poor and very unsatisfied with the service of my car.. after having car serviced only creating further issues. Not happy with results. Oil change has More

by witness0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Cook
July 09, 2018

Saturday Service Drove on up to service lane and was met by Jason Underwood. Jason greeted us and let him know that we were there for our 8:30 appointment for an oil More

by fogsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Underwook
July 07, 2018

Long wait and was not told the truth about the wait time appointment was at 10AM arrived at 9:30 Told it would be ready by noon We actually picked up truck about 6 hours later We were told it was comi More

by warrior25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason- service advisor
July 07, 2018

Excellent service Always bend over backwards to help the customer. Helpful, courteous, and friendly. Work to get the right solution for the right reason at the best p More

by CSZWAGIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Barry, & David - Service
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