Deacon Jones Nissan

Savannah is great to work with. ..she's always available to answer questions about any issue I have even when I'm not right there in front of her. They always get me in and out in a ..she's always available to answer questions about any issue I have even when I'm not right there in front of her. They always get me in and out in a timely fashion and explain things clearly. More

Manger of this Goldsboro Nissan dealership screwed me over I lost my truck and over $1200 dollars of my belongings inside my truck he was making a deal with who I had it fiance with and they picked my tr over I lost my truck and over $1200 dollars of my belongings inside my truck he was making a deal with who I had it fiance with and they picked my truck up this dealership is trash especially the manager that over sees everything there More

Jocelyne was a great, energetic, and joyous person to work with. She listened to what I wanted in a vehicle and made it happened. I highly recommend her to anyone who wants a person to listen to your n work with. She listened to what I wanted in a vehicle and made it happened. I highly recommend her to anyone who wants a person to listen to your needs. The best car sales person I ever worked with!!! More

My salesman Allen Jones went above and beyond to get me financed!! Awesome salesman honestly! financed!! Awesome salesman honestly! More

SCAMMERS! On May, 2024 I took my 2021 Nissan Ultima to get checked out for weird noise that was coming from the engine area as well as when AC was turned on On May, 2024 I took my 2021 Nissan Ultima to get checked out for weird noise that was coming from the engine area as well as when AC was turned on vehicle was taken back to the repair shop while I was waiting after five hours I was told that a’ Bearing Strut’ was replaced. This part cost way more than what I found out online even if the dealership wanted it to charge a little bit more that’s understandable. however, twice as much I don’t think so! This was the not the craziest part. Let me tell you…… The WTH! part was the ‘labor’ amount that was charged….. over $1,000! Yes, over $1K for labor to replace a part that takes less than 2 hours to do. This is based on the research I did, including discussion with a licensed mechanic. Even though the bill goes through my extended warranty company, it is still outrageous! I will be contacting the warranty company to discuss this fee. Thank God! I only had to pay the $100 deductible. I do understand mechanics can charge higher rates than others. However, I believe this is scamming people or insurance companies. $250 per hour? Note. This was all that was done. Nothing else, that would justify over $1,000 in labor work. Also, this was after I was told a couple months prior that the noise was “normal” I have only had this vehicle for less than 6 months when this noises stated, oh and I bought it from DeaconJones as well. P.s. This is not the only problem I have had with DeaconJones. More

Difference of opinion on follow brought & responsibility with management. Will not do business there again. with management. Will not do business there again. More

The process the trade in my vehicle was very smooth and fast. The employees were extremely professional and were able to find the car I wanted. fast. The employees were extremely professional and were able to find the car I wanted. More

Excellent Experience We came in to look at a vehicle and worked with Michael Maroules who far exceeded our expectations. There was no pressure sales and the experience was We came in to look at a vehicle and worked with Michael Maroules who far exceeded our expectations. There was no pressure sales and the experience was extremely pleasant and hassle free. Michael was willing to stay late to ensure we were satisfied with our purchase and has been available even after the sale for our questions. This has probably been the best vehicle buying experience we have encountered. More

Beware appointments I had an appointment to test drive and likely buy an exact car model I've been hoping to find for months. It was over priced but my communications wit I had an appointment to test drive and likely buy an exact car model I've been hoping to find for months. It was over priced but my communications with them suggested they would negotiate. It had been sitting in the lot for a month. So I emailed, they called, set up an appointment and sent a confirmation email asking me to call if I'd be late, and that they would call me if anything changed. After an hour-long drive I arrived to find out that the car was sold the same day I scheduled the appointment. The salesperson I'd talked to and formally arranged to meet was, according to representatives there, just an assistant. They had nothing comparable and that car is still listed on their website and others. If you're dealing with deacon, confirm confirm confirm!! More