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Dean Arbour Ford Lincoln Mercury

Alpena, MI

4.9
78 Reviews

2459 US Highway 23 S

Alpena, MI

49707

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78 Reviews of Dean Arbour Ford Lincoln Mercury

April 25, 2022

I have a Ford Flex. The heater blower needed to be replaced. They replaced it same day at lower cost than estimate. And now I have heat. Excellent service from the servi More

by hipdel59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service mechanic
April 08, 2022

I received great service and my oil change took less than 1/2 hour. I am disappointed in the fact that after I got home I had an email with an oil change coupon. Why wasn't I given that deal or sent the More

by cszat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bailey
March 15, 2022

Staff was very helpful on the phone and at the dealership. We were very happy with our first appointment at Dean Arbour. We have purchased Ford vehicles for over 30 years. Our Ford Pinto, Range More

by charlie4sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
February 07, 2022

Very professional and friendly staff. They always go the extra mile to make your vehicle purchase a great experience. Highly recommend stopping in and talking to the sales team. More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reed, Tim Potter
January 08, 2022

friendly, helpful staff......ll..,.....kllllll..,..lllkasdjf;lkasjdf;lkasdlkfj;pawefjpoiawejfkjs;dlkfj;lkasjdf;lkjasd;lkfj;alskdjflk;asjdf'ljas'dflj'as;djkf';askjd;flk More

by ecdjsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
November 25, 2021

Everyone at the dealership is very friendly and extremely helpful. Great group of people…thank you. More

by Chalupae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bailey Jeff Tim and one other sales men
October 30, 2021

I was very pleased to work with Veronica on the purchase of a used Ford Fusion. The financing was acceptable, the staff was very friendly and helpful. More

by AWhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Kaiser
October 16, 2021

Staff are professional and friendly. Scheduled work for recall and service was completed on timely basis and complete review of work covered with me by staff. More

by iroettger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unable to remember her name in service.
October 01, 2021

Very professional. My car was serviced without drama and correctly. I can’t ask for more. More

by jjhop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Mark Baylor, Claude Kruitlin, Steve Vam
September 21, 2021

Friendly, fast service available with an appointment. And washed afterwards! What more is there to say? More

by mr4278v
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not good at names but the write up person and cashier wereexcellent
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