Back

Dean Arbour Ford Lincoln Mercury

Alpena, MI

4.9
78 Reviews

2459 US Highway 23 S

Alpena, MI

49707

Directions

Is this your dealership?

By Type

78 Reviews of Dean Arbour Ford Lincoln Mercury

September 06, 2021

Dean Arbour Ford is a top notch dealership worth driving across the state to deal with. Always friendly, helpful, and knowledgeable sales and service team will keep me coming back. More

by Tony
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bailey
September 02, 2021

Dean Arbour Ford provided an incredible customer service experience from start to finish. Mark Garber worked with and for me to facilitate a transaction that was 100% positive. I was accommodated in every w More

by tlrockwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Garber, George, Alexis.
August 24, 2021

My wife and I had a great experience at Dean Arbour in Alpena. We love the vehicle that we purchased. The sales team met all of our needs, and they were all very helpful. I recommend the dealership ver More

by William Stoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Studley, Larry Studley, Dave Reed
August 14, 2021

Excellent people to work with, excellent sales people, excellent service and a good purchase experience. thank you. I have always had a great experience working with Dean Arbour Ford. More

by jhouser_09@charter.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reed, Steve Vam, George Studley
July 18, 2021

I have been buying trucks from this dealership for years now. I always have been treated amazing. I also have had my vehicles serviced here and have always been treated great with a fair price. More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reed, Steve Vam, Larry Studly, George Studley, Tim Potter
June 08, 2021

Outstanding service, courteous and prompt when it comes to servicing vehicles, thank you Dean Arbor Ford. Staff are friendly and always willing to help customers. Cheers More

by mzal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service center staff
May 17, 2021

They are courteous, efficient and honest. What more do you need to hear? I will do business in the future! Have a good day and I'm out of words!! More

by tbh7361@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
May 10, 2021

I had an excellent experience with the lease of my brand new Lincoln Aviator from Dean Arbour Ford. I was able to do everything over the phone and they delivered it to my door and gave me a tutorial when th More

by Ldkelley52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
March 04, 2021

polite , courteous , and finished in a timely manner. Been up north for 35 years , Alpena Dean Arbour Ford is the best. They treat you like one of the family. Would recommend this dealership to all. More

by santa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry , George and Dave --the best
January 18, 2021

Have bought numerous vehicles from Dean Arbour and each time they have continued to improve the purchasing process to make it easier and convenient for the buyer. My salesman (Dave Reed) has always been co More

by Tomkrzisnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Reed
...
4
...