Dean Arbour Ford Lincoln Mercury

Veronica sold me this truck last fall. She is very attentive to customers. The service department is very receptive and very easy to work with. attentive to customers. The service department is very receptive and very easy to work with. More

Excellent in Auto Dealerships I have owned now three cars purchased from Dean Arbour dealership in Alpena Michigan. Obviously, I like their results both in sales, and service. I have owned now three cars purchased from Dean Arbour dealership in Alpena Michigan. Obviously, I like their results both in sales, and service. I always recommend Dean Arbour. More

Dean Arbor Ford Rocks Always feel good about the attention and service provided when I visit Dean Arbor Ford Alpena. Everyone, from sales to service, bend over backwards Always feel good about the attention and service provided when I visit Dean Arbor Ford Alpena. Everyone, from sales to service, bend over backwards to make sure I'm a happy Ford owner, and they succeed. Have bought several vehicle from Dean Arbor Ford Alpena and will continue to do so. More

Happy Happy Joy Joy After totaling my car, Dave Reed and Dean Arbor Ford of Alpena immediately found the truck I wanted and put me in it. I was driving the new Ford Rang After totaling my car, Dave Reed and Dean Arbor Ford of Alpena immediately found the truck I wanted and put me in it. I was driving the new Ford Ranger while my insurance paperwork went through. They truly went above and beyond to help me and to insure I was taken care of. Thanks Dave, you're the best. More

Very positive experience I inquired on line about a used vehicle and received a prompt reply. I made arrangements to test drive that same morning and when I arrived it was wa I inquired on line about a used vehicle and received a prompt reply. I made arrangements to test drive that same morning and when I arrived it was warmed up and ready to go. I had some questions regarding previous owners maintenance of the vehicle and they called to get answers for me. The vehicle was as advertised and Veronica and George were helpful but not pushy. I was treated with respect and they patiently answered questions. I truly feel they like their job and want to make sure that you get a vehicle that is best for you. More

They are very customer service oriented. We went there to look at a car And ended up getting a much better one than we had anticipated look at a car And ended up getting a much better one than we had anticipated More

My wife and I are very happy that we took action after My wife and I are very happy that we took action after receiving the mailing from Dean Arbor Ford in Alpena. The entire staff treated us like w My wife and I are very happy that we took action after receiving the mailing from Dean Arbor Ford in Alpena. The entire staff treated us like we were family,and very respectful and courteous. We can't say enough about the whole process of More

Easy to do business with. Mark helped to find the vehicle that met our requirements. He went out of his way to make sure we understood the features and benefits of our vehicle. Mark helped to find the vehicle that met our requirements. He went out of his way to make sure we understood the features and benefits of our vehicle. More

Super dealership This dealership has the friendliest staff. They helped me find a vehicle to fit my budget. Every time you come here, they greet you with a smile. This dealership has the friendliest staff. They helped me find a vehicle to fit my budget. Every time you come here, they greet you with a smile. More

Excellent Service Department Dean Arbour of Alpena Michigan is one one the best dealerships I have used in Michigan. I have used other Dean Arbour dealers and by far Alpena is th Dean Arbour of Alpena Michigan is one one the best dealerships I have used in Michigan. I have used other Dean Arbour dealers and by far Alpena is the best. There service department is fast, efficient, courteous. The staff are among the best. They take time to go over everything with you explain what is going on with your vehicle. They are not pushy and are very honest. I purchased my vehicle from them, a Dodge Ram 1500. The sales staff is excellent, no pushing or pressure. I would highly recommended them for any of your automotive needs what ever make it model you own. More