I had an unexpected incident possibly damaging some part of the undercarriage of my 2013CRV. The service dept accepted my car for inspection of possible damage. No only was my car put back into excellent shape, Dean Honda provided me a ride to shop while I waited for the service to be completed. Everything was done within 3 hours. I got my car washed in one of the most thorough hands free automatic car washes using Dean Honda's complimentary service.