Dean McCrary Mazda

Excellent, knowledgeable, and accommodating service provided by Raymond Williams. He was very personable, did not rush or pressure at any step of the process, and was very thorough in going over any fe provided by Raymond Williams. He was very personable, did not rush or pressure at any step of the process, and was very thorough in going over any features that we might not have been familiar with, he clearly wanted us to get the most out of any vehicle we left with. More

Exceptional customer service provided by Raymond Williams and the rest of the staff at the Dean McCrary, Mobile ,Al location. The process was easy. Raymond explained all the warranties, safety features, and and the rest of the staff at the Dean McCrary, Mobile ,Al location. The process was easy. Raymond explained all the warranties, safety features, and the Mazda connect features in great detail. His knowledge of the product did not go unnoticed. The website is a good tool to help you decide which vehicle you will want to take home. Should you want something extra, see Joseph in the parts department where he is waiting to place your order. Join me in being a proud owner of a luxury vehicle you can afford. More

Fantastic experience, all thanks to Stefanie at Dean McCrary Mazda. No fuss, no sales pitches — just a smooth experience and top level care and service from Stefanie. Highly recommend this dealership McCrary Mazda. No fuss, no sales pitches — just a smooth experience and top level care and service from Stefanie. Highly recommend this dealership for your next car purchase! Pain free! More

I had a very positive experience with Dean McCrary Mazda when I was looking to buy a new car. Their Sales Representative, Raymond Williams was extremely knowledgeable and helpful. He went above and beyond when I was looking to buy a new car. Their Sales Representative, Raymond Williams was extremely knowledgeable and helpful. He went above and beyond my expectations to be available for questions and took extra care in follow up phone calls before I had chosen a vehicle, and then while I was waiting for delivery of the Mazda CX-5 Turbo that I wanted. I didn’t feel any pressure to chose or buy, and he was always just friendly, helpful and professional. Stefanie Buford, the General Sales Manager was also helpful and professional in making sure I was informed of the timeframe for the delivery of my vehicle and that I had information on payment options. The whole experience at Dean McCrary was positive from the initial contact through the purchase and delivery of my vehicle. Even when there was a slight issue with one of my key fobs, it was quickly responded to and resolved by Raymond Williams and their Service Manager. Anyone considering buying a new or used car should checkout this dealership, based on my experience, I recommend them without reservation. More

Raymond Williams is a class act. He made our purchase of a 2023 CX-50 easy and comfortable. I will definitely recommend him if you are looking for an affordable and comfortable exper He made our purchase of a 2023 CX-50 easy and comfortable. I will definitely recommend him if you are looking for an affordable and comfortable experience. I have a fear of dealing with salespeople but he was very helpful and a really nice guy More

We just had the most amazing car-buying experience. By far the best experience we have ever had when trying to purchase a car. Raymond Williams let us search around the lot on our own, not once did h By far the best experience we have ever had when trying to purchase a car. Raymond Williams let us search around the lot on our own, not once did he stand over us or bug us, which made it a relaxing experience. Raymond was polite, understanding, and took the time to explain every detail of the process we were going through. Highly Recommended !!! More

I purchased my new Mazda almost 6 months ago. Let me start by saying the people at Mazda were great but my visit unfortunately didn't start there. I accidentally went to Kia first. I was told tha Let me start by saying the people at Mazda were great but my visit unfortunately didn't start there. I accidentally went to Kia first. I was told that I didn't want a Mazda that I wanted a Kia. After that didn't work, I was told they didn't sell Mazda's. I wasn't even pointed in the correct direction. Upon walking out of Kia, I followed the front line of Mazda's to the correct building. Everything went great there but imagine my surprise when I had to go back to the Kia store to finish my paperwork. I did not want to see those people again. I wasn't going to say anything because the folks at Mazda were great BUT I've been getting calls from "Bella" every day, she only leaves a message that I need to contact the dealership. Today, I was able to answer for her and I want it known that she asked me if I was ready to trade my Mazda for a Kia. I don't understand why they have a Mazda dealership if all they promote is Kia. I was given every reason imaginable not to purchase a Mazda during my accidental visit to the Kia. I feel sorry for the people I purchased my Mazda from. I love my Mazda and I'll never even look at a Kia after my experience with them. To the folks at Mazda, keep up the great work. To the folks at Kia, yo have zero professionalism. More

Had a great experience here. Mr. Williams and Ms. Buford were very helpful. They made everything simple & easy. Mr. Williams and Ms. Buford were very helpful. They made everything simple & easy. More

This dealership has changed, not cosmetically; but the atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda surve atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda survey, like I always do; and no one has ever responded until now. Stephane thanked me for completing the survey, thanked me for my comments; and assured me they are working towards a more modern facility. Thank you Stephanie, I look forward to meeting you during my next service visit. More