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Dean Team Volvo Cars of St. Louis
St. Louis, MO
1,173 Reviews
Serving the St. Louis area, Dean Team Volvo of St. Louis, located at 7700 Manchester Rd in St. Louis, MO, is your premier retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,173 reviews
September 15, 2025
I went in to west county Volvo looking to get out of the money pit I was sold at an unreliable dealership (south county auto plaza). I put 8k down an a used bmw at 100k miles I had it for a month before it money pit I was sold at an unreliable dealership (south county auto plaza). I put 8k down an a used bmw at 100k miles I had it for a month before it started to show problems. When I got to west county Volvo I was impressed with how fast I was greeted and paired with my guy Alan up there. He’s an amazing and understanding guy I was offered beverages and snacks he was connecting with me very well he is a awesome guy who wants to get you in your ideal car no matter your situation. I was fighting with banks for a loan for hours bc I’m young with no credit history and a 0 down payment, I had very slim hopes for getting the car I wanted( 2020 Honda civic sport). Alan ended up giving me awesome advice on what to do to get the loan. greatly enough today I was approved, signed the paperwork for my car and was able to get out of the horrible situation I was dealt with that bmw. This guy took well care of me and completely flipped my outlook on car salesman. Thank you Alan for your time and efforts your the man!!! More
by Caydennarrow
September 08, 2025
The Dean Team Volvo service team were fantastic! The service started by email several days before our arrival. When we arrived Fred Williams greeted us with a huge enthusiastic smile. His energy and The service started by email several days before our arrival. When we arrived Fred Williams greeted us with a huge enthusiastic smile. His energy and concern were evident. He got me a great deal. Thank you so much to the team! More
by modomgreen
September 06, 2025
We had a sudden, major issue with our 2016 Volvo X90, this week, and Torie, in service, was extraordinary. She got someone to look at and repair our car,immediately and knowing that my day was filled wi this week, and Torie, in service, was extraordinary. She got someone to look at and repair our car,immediately and knowing that my day was filled with appointments, etc. found a loaner for me right on the spot. It was a refreshing change and wonderful experience to have a woman take charge and talk me through the process. It was expensive but in Torie’s able hands, I knew all would be well and it was…that day! More
by LGWelsch
Employees Worked With
August 28, 2025
have purchased a 2019 Toyota Tacoma TRD with a 6-foot bed and 22,000 miles. I would like to extend my appreciation to Wes Gallegos DeanTeam Volvo, Brian in finance, and Fred in sales for their exceptional se and 22,000 miles. I would like to extend my appreciation to Wes Gallegos DeanTeam Volvo, Brian in finance, and Fred in sales for their exceptional service. The paperwork was efficiently completed over the phone and at my location, providing a VIP experience. Fred and in sales helped with delivery. More
by catwelsh
August 28, 2025
All around good experience. Mainly worked with Richard and Brian. Both were very helpful and professional Mainly worked with Richard and Brian. Both were very helpful and professional More
by Sgeile
August 26, 2025
Pat was very helpful explaining all the ins and outs of the Volvo model we were looking at. No pressure at all, a very nice car buying experience. the Volvo model we were looking at. No pressure at all, a very nice car buying experience. More
by SteveSmithv3
August 26, 2025
The dealership worked with me in negotiating a good price for the used vehicle I bought from them. I really enjoyed working with Alan. He was a great salesman to work with and I enjoyed his non-pushy demeano for the used vehicle I bought from them. I really enjoyed working with Alan. He was a great salesman to work with and I enjoyed his non-pushy demeanor and attention to my needs. More
by nb553
July 17, 2025
Bob, Scott and Bryan were all awesome so helpful and friendly! Would definitely recommend this dealership they are top notch! Thank you I LOVE my new car! Jeanne Youngblood-Scott friendly! Would definitely recommend this dealership they are top notch! Thank you I LOVE my new car! Jeanne Youngblood-Scott More
by jeanneyoungblood1965
July 03, 2025
Where do l start? I came into Dean Volvo in need of a second car after 2012XC70 went down. They worked it out and blessed me to be able to make the purchase of a 2020 I came into Dean Volvo in need of a second car after 2012XC70 went down. They worked it out and blessed me to be able to make the purchase of a 2020 white equinox that's fantastic on gas. They can get my business anytime and best to believe that I will refer others to the Dean Team. Thanks Paul Thoman and David McClain More
by Boydmike24
Employees Worked With
David McClain, Paul Thoman
July 03, 2025
The volvo cars St. Louis (DEAN TEAM) service department acts like a shady roofing company who buzzed thru town after a storm and then they are non existent when a probl Louis (DEAN TEAM) service department acts like a shady roofing company who buzzed thru town after a storm and then they are non existent when a problem comes up down the road…. And MIKE CROWELL is front and center of the operation. Our 2019 Volvo xc90 has needed 10k in repairs in 3 months. A steering gear in March ($3,700 repair plus a $200 alignment) and now a front AND rear ac evaporator core both have leaks ($3,800 for the front and $1,700 for the rear). Our steering wheel literally locked up while we were driving with our 18 month old. We are lucky and so grateful to be alive. After putting nearly 4k into the car just 3 months ago, we notified Mike that we have had enough and we will not be proceeding with the 5k evaporator core repair. He said that’s fine you guys can pick it up tonight and it will be $215 for the diagnostics. I asked him to show us some goodwill and waive that fee since they are the reason we are facing this financial crisis to begin with and his response was “I think you have us confused with Volvo. We are Dean Team. We are owned by Mr. Dean. Not Volvo. We don’t manufacture them we just sell them”. I found this to be a pretty wild statement. They stand by them when they are trying to make a sale but when a problem comes up they jump on the other side of the fence and put the manufacturer down. My responses to this was “you guys sold us the car Mike”. His response “yes. Several years ago”……….. We bought the car three years ago… Didn’t realize there was an expiration date on being a valued customer?!?! I’m not sure if this how Dean Team trains their employees or if MIKE is just a bad apple. I hope to find that answer. I understand cars can be lemons but you should never receive “lemon” customer service. Side note **** After this debacle I spoke with a reputable source who is in the industry. It’s a 4-8 hour job. The front evaporator core costs $125. The rear core costs $95…… their quote was over 5k because it’s sooo labor intensive(service departments absolutely love that phrase). They’re making 500-1000 dollars an hour on labor….. Also just found out that they didn’t put the service caps (I don’t even know what those are but that’s what a mechanic told us when we got a second opinion) back on after their diagnostics test. They were just laying inside. But I paid $215 for that diagnosis!!!! So disappointing. More
by Acronin10
