Dean Team Volvo Cars of St. Louis

Buyers remorse I currently own a Volvo but I was looking to get a different kind of vehicle. I love my Volvo but I have over 150,000 miles on it and I was looking fo I currently own a Volvo but I was looking to get a different kind of vehicle. I love my Volvo but I have over 150,000 miles on it and I was looking for a new car with a dealership closer to my home. While searching the websites I came across a BMW that I was interested in. Even though there is a BMW dealership near my home I saw a better deal at the Volvo dealership. When I came to test drive the car I felt like it was smaller than I expected it to be but it had all the bells and whistles that I wanted at a price I could afford. A few days after purchasing the vehicle I really couldn't get over the size. I called my salesperson, Gordon, fully expecting him to say "I'm sorry but you signed on the dotted line and there's nothing that can be done". Instead Gordon consulted with the general manager and they worked with me to find a vehicle that suits my family's needs better. We are so happy with our new vehicle. I would like to thank Gordon Goevert, Scott Varnum and the Dean Team Volvo for their help and support during my purchase. More

Fast and easy We found the car online and it was exactly as described. The price was excellent for the age and condition of the car. Would recommend this deale We found the car online and it was exactly as described. The price was excellent for the age and condition of the car. Would recommend this dealer to anyone who is looking for a luxury vehicle. More

Couldn't have asked for a better experience! Amazing experience all the way around very accommodating and friendly service! Looking forward to many years of working with this dealership! Thanks f Amazing experience all the way around very accommodating and friendly service! Looking forward to many years of working with this dealership! Thanks for helping me get my dream car! More

Great experience buying my first BMW Very grateful to Alen and Scott for all the support and information provided in the purchase of my first vehicle. I love my car! Thank you Very grateful to Alen and Scott for all the support and information provided in the purchase of my first vehicle. I love my car! Thank you More

Truckguy37 Just bought a new truck from Gordon! He did an awesome job finding me the perfect truck! Scott did my paperwork and was fabulous! Edie the Gm was also Just bought a new truck from Gordon! He did an awesome job finding me the perfect truck! Scott did my paperwork and was fabulous! Edie the Gm was also awesome to with! Great team at the Dean Team! More

Quick and painless. A pleasant buying experience, not pushy, and willing to go over every detail. Brandan was super helpful and I forward to dealing with the dealership A pleasant buying experience, not pushy, and willing to go over every detail. Brandan was super helpful and I forward to dealing with the dealership in the future. More

Great and easy experience! I have purchased two vehicles, one new and one used, with this dealership. Both times have been easy, stress-free experiences. When I went in last w I have purchased two vehicles, one new and one used, with this dealership. Both times have been easy, stress-free experiences. When I went in last week to purchase a used S60, Tre worked quickly and efficiently to get me in the car I wanted. I have never found car buying to be fun, but this experience assuaged my fears! More

Purchase of XC90 Incscription I had reached out Dean Team of Brentwood after bad experience trying to purchasing new XC90 with another Volvo Dealer in the St. Louis area. Todd Tre I had reached out Dean Team of Brentwood after bad experience trying to purchasing new XC90 with another Volvo Dealer in the St. Louis area. Todd Trentham, Sales person at Brentwood was knowledgeable and courteous. Todd listened and understood what we wanted in the XC90. He was very patient with my wife and me as we considered different options and colors. Todd did not try to push something from inventory that we really didn't want. Overall, my wife and I had a great experience working with Todd. The reason I didn't provide full 5 starts has to do with extended warrantee portion (Todd did not handle this part). I was interested in purchasing Volvo's extended warrantee but only a third party option was provided. I only found out it was third party warrantee after asking about it. This could have been handled better. It seems to me that Dean Team was pushing the third party warrantee instead of the Volvo extended warrantee that I was interested in. More

The most painless car purchase I ever made! We'd been shopping for a couple months and knew what we wanted when we walked in. Brandon was extremely helpful and worked on our schedule and wish l We'd been shopping for a couple months and knew what we wanted when we walked in. Brandon was extremely helpful and worked on our schedule and wish list - there were no games at this dealership. Once we decided on the car, they immediately beat a deal we had elsewhere. They made it a no-brained. The entire process took less than an hour and a half before we were driving our new Volvo home. Could not be more pleased!! Would recommend this dealership and staff to anyone. Also, we live a couple hours away from these guys, don't let distance separate you from a great deal - totally worth the trip!!! More

Screwing those who served! Worst experience I have had buying a car over last 30 years! I bought a used Maserati. They lied about condition of car. Over $6,000 in repairs to fix Worst experience I have had buying a car over last 30 years! I bought a used Maserati. They lied about condition of car. Over $6,000 in repairs to fix oil leaks. I asked twice over phone if the car leaked oil and was told twice that it did not. I could smell oil burning the first time I drove the car. I paid to have the car shipped by the dealership. The Maserati was delivered unannounced to a local Maserati dealership in Minneapolis with no pre-shipping paperwork to verify condition before it left the Dean Team. I called and emailed multiple times, but no response from the salesman or General Manager! I have security video from Minneapolis Maserati dealership showing delivery and video of inspection done by Maserati dealership at time of delivery showing oil leaks and damaged parts on the car. They won't even provide the name of the shipping company after repeated requests. Their motto is, "honoring those who served," I would say more like, "Screwing those who served!" More