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Dean Team Volvo Cars of St. Louis

St. Louis, MO

4.8
1,091 Reviews
Serving the St. Louis area, Dean Team Volvo of St. Louis, located at 7700 Manchester Rd in St. Louis, MO, is your premier retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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7700 Manchester Rd

St. Louis, MO

63143

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Showing 1,091 reviews

June 10, 2021

Just wanted to send a special thank you to Bob Chitwood for his great service yesterday helping us on our Volvo purchase. He was wonderful to work with and saw to our every need. Thanks again Bob. Brad and More

by sabu_3579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Brad and Lisa! Thank you for your review and business. We're so glad to hear Bob was able to provide you with a positive car buying experience. Please let us know if there's anything else we can do for you!

June 10, 2021

First time buying from the Dean Team. They made it a very smooth process. Bob Chitwood was a great salesperson to work with. I would recommend them to others. More

by Dar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your review and business. We're so glad to hear Bob was able to provide you with a positive car buying experience. Please let us know if there's anything else we can do for you.

June 10, 2021

In our experience, Brian and Scott (sales manager) lack integrity. After a verbal agreement to purchase a vehicle from them, we shared cc info for the deposit, and then began discussing our trade-in... fr More

by speateam
Recommend Dealer
No
Employees Worked With
Scott Varnum
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Pinky was awesome to deal with. Treats you more like a friend than a salesman. I would highly recommend seeing him for a performance car! More

by claupp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinky Persons
Jun 08, 2021 -

Dean Team Volvo Cars of St. Louis responded

Thanks for your great review and your business! We're so glad to hear Pinky was able to provide you with a positive car buying experience. Enjoy the new Mustang and please let us know if there's anything else we can do for you!

June 01, 2021

Alen was great! He went above and beyond! I had brought my car in on a service recall but needed something else checked while I was there. Alen made sure it was checked out with no hassle! Very happy with More

by tsquared28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
Jun 08, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your great review and your business. We're glad to hear Alen was able to provide you with a positive service experience. Please let us know if you need anything else!

May 30, 2021

The staff at the service desk ignored me they did not greet me once i drove my vehicle into the bay as instructed by one of them. However, i did receive great service by the cashier very friendly and More

by Michelledawna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alen Prohic
Jun 01, 2021 -

Dean Team Volvo Cars of St. Louis responded

I am sorry you feel that you were ignored but when you came in you were greeted immediately and asked to pull your vehicle in the garage and someone would be with you in moment. We got to you as soon as we could and even made arrangements for your loaner car even though you a were a day early for your appointment. I am not sure what could have been done any better for you.

Jun 01, 2021 -

Michelledawna responded

When i originally camw in i was not immediately greated but i have voiced my concern and ckearly you r not interested in taking ownership i would not make up dissatisfaction what would be my angle how would it benefit me. I felt ignored however as stated previously the younglady at the cashier window was extremely pleasant but the service staff did ignore me and i stand on that. Telling a customer that youll be with them shortly takes seconds and it takes nothing away from a phone call in which they were on. Your comments give the impression that your staff couldn't have acted inappropriately. Please keeping it honest this happens.

May 29, 2021

Just purchased a Volvo XC60 Momentum and worked with Jennifer Crawford, Sales and Leasing Consultant. After driving my former SUV for 14 years, it was time for an upgrade. The safety and technology feat More

by Denise S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crawford
Jun 01, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Denise! Thank you for your great review and your business. We're glad to hear Jennifer was able to provide you with a positive car buying experience. Enjoy your new XC60 and please let us know if there's anything else we can do for you.

May 27, 2021

Great salesman, Glock was very easy to work with and never pressured me and the car was ready pretty quickly. fantastic warranty (10yrs), great price, beautiful car. I couldn’t be happier. The only dis More

by Travis.gallinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg ( Glock) Glockengieser
Jun 01, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Travis! Thank you for your great review and your business. We're glad to hear Greg was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you.

May 26, 2021

Great working with Alen, he was very helpful in accommodating my service appointment, which bundled three specific requests into one. Very easy to work with. More

by tmpruitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
Jun 01, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your great review and your business. We're glad to hear Alen was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you.

May 22, 2021

Gregg was incredibly helpful! He was accommodating, patient, and kind with us while we went through the process of buying a used car. We highly recommend Gregg and the rest of the agents at the Dean T More

by Brendanking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg ( Glock) Glockengieser
May 25, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Brendan! Thank you for your business and your great review. We're so glad to hear Gregg was able to provide you with a positive car buying experience. Enjoy your new Subaru and please let us know if there's anything else we can do for you!

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