Back

Decorah Chevrolet Decorah Chrysler

Decorah, IA

4.8
32 Reviews

1815 State Hwy 9 East

Decorah, IA

52101

Directions

By Type

Showing 32 reviews

January 09, 2020

Poor service department. Made an appointment to have three specific things done to vehicle, ended up service department only had time to do one task. More

by Tk
Recommend Dealer
No
Employees Worked With
Amy Boehm
Jan 10, 2020 -

Decorah Chevrolet Decorah Chrysler responded

TK, I'd like to look into this further and help remedy the situation if possible. Please reach out to me at amy@karautogroup.com

August 09, 2018

Great Customer Service One of the best experiences I’ve had at a car dealership, Zach went out of his way to accommodate my needs, by staying late after hours and working wi More

by Bhaffner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Albertson
February 09, 2018

Quick and easy Buying my car was a great experience, it was quick and to the point. I was very happy with the experience. Thank you all for your help More

by Kel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Vick and Travis Jensen
December 28, 2017

Nice Job Zach! We recently had been looking for a late model used Tahoe or Yukon that was flex fuel. I went on line and filled out a questionnaire on car trader or More

by FLEX FUEL BUYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Albertson, Travis Jensen
November 06, 2017

Recent family SUV purchase I recently purchased an Acadia from Decorah Chevrolet. I worked with both Shane and Zach over the phone. When it came to the visit and ultimate purcha More

by Kmg123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Zach
August 14, 2017

Dishonest sales techniques, will never buy there again. Sent out false promotions and would not honor what they said would be their prices. The sales manager said they use this technique to get you in the More

by Johnh
Recommend Dealer
No
Employees Worked With
Vick
Aug 15, 2017 -

Decorah Chevrolet Decorah Chrysler responded

We are sorry you feel that way John, Mailers are sometimes hard because they assume your vehicle is in a certain condition with certain mileage and as you know, everyone drives their vehicle differently. We apologize for the inaccurate information you were provided. That is why we clearly include disclaimers on all our mailers - however, we'd like to try to make it right with you and have better communication next time if possible. Feel to reach out if you'd like.

July 13, 2017

Two thumbs up!👍🏽 Great staff to work with! Working with my busy lifestyle, paperwork ready to go when I arrived. NO high pressure sales OR relentless phone calls! Min More

by Jenirae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jensen
July 10, 2017

Personalized Service Our sales representative asked questions and listened to responses to identify our needs and preferences, then he explored possibilities to identify t More

by Customer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Albertson
Jul 11, 2017 -

Decorah Chevrolet Decorah Chrysler responded

Thanks for the great review! It was a pleasure working with you as well! Let us know if there is anything else we can help you with!

June 16, 2017

Incredibly Positive Experience - Outstanding! We just purchased a used 2014 Focus Fusion. Mr. Travis Jensen, the person who worked with us was fantastic. Professional! Excellent Customer servic More

by Ron Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jensen
Jun 29, 2017 -

Decorah Chevrolet Decorah Chrysler responded

Thanks so much for the great review! We appreciate it and we are so happy we were able to help you find what you were looking for. Let us know if there's anything else we can do!

May 30, 2017

Good people to deal with Purchased a low mileage used vehicle. Went very well. I prefer to deal with a Chevy dealer on a used Chevy and they were good to work with. Tony and S More

by Vette to Ohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony,Shane, Travis , Amy Boehm