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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.7
438 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 438 reviews

October 01, 2019

Lindsey Baker was awesome!! It was literally one of the smoothest transactions I’ve ever had buying a vehicle. He was not pushy, he was very informative and we were in and out of the dealership in a very s More

by B Nelson
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Lindsey Baker
September 30, 2019

Super easy to work with The staff at Deery is super friendly and go out of their way to make the experience of buying a car stress free and easy. More

by DanielW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R, Steven Shea
September 25, 2019

Great time to buy a Jeep I got a text from a sales rep and he followed up with me several times. He actually had the service department call me to schedule a safety recall. I More

by Davery9786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for an excellent review and feedback! We continuously strive to exceed customer expectations. Let us know if you need anything in the future from sales to service. Thanks again! We truly appreciate your business!

September 19, 2019

Great service TJ helped us find the perfect vehicle for our family. He was patient, listened to what we wanted, and showed us options that we hadn’t thought of. W More

by Resa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Bahner, Dale Hardison
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback and five star review! We strive to make the process professional, fast, fun, and efficient, glad that we were able to do that! We greatly appreciate your business and look forward to working with you in the future from sales to service. Please stop in and say hi next time you are due for service!

September 19, 2019

Great service, but with limitations Great service until after leaving the lot. The following morning we found loud grinding noises coming from the right front wheel well. Still have not More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Twist
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Please give us a call and ask for ether Dale, Tom, or Steve T at 515-500-1000 Please let us know how we can help. As a new store we are learning as we grow and apologize for the negative experience please reach out so we can work out a solution.

September 18, 2019

4 weeks to get parts It took approx 4 weeks to get parts for a 2017 Jeep Wrangler. No communication from staff I had to call two separate occasions to get updates. More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Avant
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry that we were not able to meet your expectations, we continuously strive to meet and exceed customer expectations. Whether it be sales or service related! We value your feedback, please let us know what we can do to help solve this issue. As a brand new store, our goal is to ensure no customer is left unsatisfied. Please email us at help.deery.waukee@gmail.com So we can further understand the situation and work on a solution. Thank you for your feedback.

September 16, 2019

THE WORK OF A PROFESSIONAL SALES MAN My heart felt thanks goes to Mr. Lindsey Baker, of Deery Brothers Waukee for his good Salesmanship in helping me with obtaining a great veheacle with More

by Bkwreh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Tom Holdiman, Lindsey Baker
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly appreciate your business. Glad that we were able to make the transaction and experience smooth and efficient for you, we strive to meet and exceed our customer's expectations. Thanks for your feedback! I will be sure and let Lindsey know you left this very nice review, Thanks again it was truly our pleasure!

September 14, 2019

Great pricing and easy negotiations! I didn’t NEED a new Jeep but had been considering it for a while. They had what I had been looking for in their lot so I stopped in - TJ was my salesm More

by Ozzy O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Bahner
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly value your feedback and truly appreciate your business! We had a blast working with you! We strive to exceed customer expectations and make the process simple, efficient, and transparent. We take great pride in being professional and friendly. We look forward to working with you in the future! Once again thanks for the business and review. Be sure to stop in when your due for your next oil change and say hi!

September 12, 2019

Aboslutely awesome! From the moment my wife and I walked in, we were greeted immediately. Pleasant surprise! The entire staff helped my wife find exactly what she was loo More

by Alec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Lindsey Baker
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly value your feedback and truly appreciate your business! We had a blast working with you! We strive to exceed customer expectations and make the process simple, efficient, and transparent. We take great pride in being professional and friendly. We look forward to working with you in the future! Once again thanks for the business and review. Be sure to stop in when your due for your next oil change and say hi!

September 11, 2019

Service work Needed service work while traveling from California to Illinois Was in and out in a very timely matter early morning and was able to continue trip u More

by Lol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Green
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback we greatly appreciate your 5 star review! We are pleased that we were able to exceed your expectations and get you back on the road right away! We look forward to continuing to work with you in the future whether that be in sales or service!

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