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Deery Brothers Ford Lincoln
Iowa City, IA
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 169 reviews
May 16, 2011
My entire experience at Deery Brothers Ford was exceptional! Bill took the time to make sure I was in a vehicle that I loved while staying in budget. The customer service was outstanding, the staff exceptional! Bill took the time to make sure I was in a vehicle that I loved while staying in budget. The customer service was outstanding, the staff friendly, and the process of buying a vehicle was made to be a stress-free as possible. Bill went above and beyond to get me in to the car I wanted, when I wanted to be in it. I would definitely recommend Deery Brothers to anyone looking for a new or used vehicle! More
by sjfoster96
Employees Worked With
Bill Purrell, Bill Spurrell
Helpful May 16, 2011
My vehicle purchase with Deery Brothers Ford, specifically Bill Spurrell, was really wonderful. The first time I came into Deery Brothers I explained to Bill that I was looking to purchase within specifically Bill Spurrell, was really wonderful. The first time I came into Deery Brothers I explained to Bill that I was looking to purchase within the next 6 months. Bill took the time to explain to me the features of the Ford Fusion and the differences in the various trims. Although I felt bad about it, he even stayed late explaining to me features of the car and various financing options. Come the following week (i.e. this past Saturday) I found a used car at another dealer I liked that I felt was worth moving on, in a quicker than anticipated manner. I wrote a courtesy email to Bill to let him know that I was going with another dealership. Long story short he got back to me and said “all I ask for is that I get a chance to earn your business.” That he certainly did. I stopped in on my way to the other dealership and the professionalism, patience, genuine concern to help me get a good car at a reasonable price won me over. Although I didn’t walk in knowing it that Saturday morning, by Saturday afternoon I was the happy owner of a Ford Fusion. I only wish I remembered the financing guys name (possibly Gary?) because he was also a joy to work with. He took the time to explain everything well and was patient as I wanted to read everything carefully. I was really impressed that there were no tricky/pushy sales tactics used. I say that bearing in mind that this was my FIRST new car. You only buy one first new car and Bill and everyone at Deery Brothers made this a great experience. I would absolutely recommend a visit over to Deery Brother Ford. More
by Suppression
Employees Worked With
Bill Spurrell, Bill Spurrell
May 06, 2011
Scot and Scott went out of their way to try and find me the perfect car. The "perfect" car wasn't available but they did a good job of getting me something that I still love. Everyone there was very friend the perfect car. The "perfect" car wasn't available but they did a good job of getting me something that I still love. Everyone there was very friendly and willing to answer any questions that I may have had. I would definitely buy my next car from these guys. More
by sschrupp
Employees Worked With
Scot Newhouse, Scott Leedom, Scot Newhouse
May 05, 2011
Overall the help of Woody and others was excellent. The only limiting factor was the color selection. Can't fault the dealership but ... That day went out looking at cars that we were interested in (Honda' only limiting factor was the color selection. Can't fault the dealership but ... That day went out looking at cars that we were interested in (Honda's especailly). Then went to check out the Ford Fiesta. Took a test drive in both that day for comparison. Although the Ford had slightly less interior room the handling was much better also the engine/road sound was much less in the Ford. More
by sdohrer57
Employees Worked With
Woody Sims, Woody Sims
April 29, 2011
We just got a new Ford F150 with the new Ecoboost 3.5 engine and are very excited. We have a 32 ft. camping trailer that we tow and Ford's towing capactity far outweighs the competition. The ride is much engine and are very excited. We have a 32 ft. camping trailer that we tow and Ford's towing capactity far outweighs the competition. The ride is much smoother than other truck brands and we found the add on packages available to include exactly what we wanted/needed. We were extremely satisfied with our dealer Bill Spurrell at our local Ford dealership. Bill worked with us trying to locate exactly what we wanted, finally building us the perfect vehicle and ordering it. He kept us up to date with frequent calls and personal service down to every small detail. He was probably one of the best in sales that we've dealth with and we've dealt with quite a few! We were also very happy dealing with Terry the manager as well and felt we got a really good deal. The business office was very efficient and professional. We've always been Chevy people in the past but after this positive experience, we've swung over fully to Ford! More
by JDodds
Employees Worked With
Bill Spurrell, Bill Spurrell
April 11, 2011
We loved our experience, except for the wait in getting our first Explorer. We loved getting our second Explorer in the same day, and are having a great time as a two Explorer family! Both Scott's were gre our first Explorer. We loved getting our second Explorer in the same day, and are having a great time as a two Explorer family! Both Scott's were great, and it was really helpful to get an hour-long tutorial on all the electronic stuff. It was great that staff took that time with me, otherwise I'd be lost with all this technology. More
by robynn720
Employees Worked With
Scott and Scott, Scot Newhouse
April 10, 2011
Scot was an absolute professional - knowledgeable, patient with my questions, attentive to my concerns. I feel both he and EJ were sincerely interested in getting me a good deal on the car. I'm very patient with my questions, attentive to my concerns. I feel both he and EJ were sincerely interested in getting me a good deal on the car. I'm very happy with my purchase and experience at Deery Brothers and will recommend them to anyone who will listen. More
by quartana
Employees Worked With
Scot Newhouse, EJ Lehman, Scot Newhouse, E. J. Lehman
April 05, 2011
Everything was great, but the price was a little higher than I expected and we had a small mechanical problem on the way home. I've contacted maintenance and and that will be taken care of. Seems the engin than I expected and we had a small mechanical problem on the way home. I've contacted maintenance and and that will be taken care of. Seems the engine shut down at 72 mph on the freeway then re-started. Other than that, the service and the car itself are outstanding. More
by cookie46
Employees Worked With
Bill Spurell, Bill Spurrell
April 05, 2011
The Sales Associate we worked with Woody Sims, was very easy to work with. Very knowledgable, did not pressure us, would definately buy another vehicle from him again. Also worked with Terry the Sales Ma easy to work with. Very knowledgable, did not pressure us, would definately buy another vehicle from him again. Also worked with Terry the Sales Manager, again very easy to work with, felt very comfortable in the negotiation process. Overall impressions of Deery Brothers Ford, was very good. More
by llhawk13
Employees Worked With
Woody Sims, Woody Sims
March 26, 2011
I located a vehicle online. Before calling, I check BBB and online reviews. I found good reviews, previous customers who were happy. I contacted Deery Brothers and was transferred to Woody Sims. He was pol and online reviews. I found good reviews, previous customers who were happy. I contacted Deery Brothers and was transferred to Woody Sims. He was polite, knowledgeable and helpful. I received a price, made an offer online and was promtly contacted. Woody negotiated a very fair price. Unfortunely the vehicle was almost 400 miles away, and my time was limited. Woody had a previous appointment out of the office so had another person in the office contact me....and Woody provided me his personal cel #, just incase. The others in the office were just as friendly and helpful. I never felt as if anyone was being pushy. Within 3 days, we arrange the sale and delivery. In 72hrs, Ernie arrived at my door with my vehicle (fantastic condition with low miles) and all of the paperwork. Not one minute was spent running around with faxes and overnight mailing. I will shop again. This kind of service is not something found just any where. This vehicle was purchased totally online. Thank you . More
by hospice nurse
Employees Worked With
Woody Sims, Woody Sims
