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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

4.7
1,247 Reviews

1700 SE 16th St

Ames, IA

50010

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Showing 1,247 reviews

September 10, 2020

My family had a wonderful experience with Chad and the Deery of Ames team. We live out of state and from the first phone call to actually signing paperwork in person, Chad was available, knowledgeable, an More

by Mrs.Lucas2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG, Kyle Brown
Sep 14, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Mrs. Lucas! We are so happy to hear that you had a great experience with Chad and we are honored that you drove in from out of state to experience the Deery difference. Thank you for taking the time to leave us a review. We appreciate your business and hope to see you in the future! Welcome to the Deery of Ames Family!

September 09, 2020

Marc was fantastic! Great family feel at the dealership. We will for sure to do business there again. Very highly recommend. Deery of Ames! Thanks again! More

by DRose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARC PINEDA
Sep 10, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, DRose! We are so glad to hear that you were able to feel the Deery of Ames Family difference with Marc and the rest of the team. We appreciate you taking the time to leave us a review and we look forward to seeing you down the road. Congratulations again, and welcome to the Deery of Ames Family!

September 09, 2020

I was hoping for a pretty quick and easy process while getting a new vehicle and that was exactly what I got. Though I was only there for a short time the quality and overall friendliness of the facility More

by cbenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Sep 10, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Cbenson! We are so happy to hear that you had a great experience here with our team. That's exactly how car-buying should be: quick, easy, and fun! Thank you for taking the time to leave us a review and congratulations again. Welcome to the Deery of Ames Family!

September 07, 2020

Marc was great to work with. Process was good and felt safe while buying a car during a pandemic. We wish we could have gotten more value from our trade in. More

by bpurdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARC PINEDA
Sep 07, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Bpurdy! Thank you for taking the time to leave us a kind review, we are so glad to hear that you had a great experience with Marc. We are grateful for the opportunity to earn your valued business and look forward to your next visit here! Welcome to the Deery of Ames Family!

September 04, 2020

Everyone here is very polite, personable, and professional. Great experience! Highly recommended and will definitely be back!! Thank you is never enough in situations like this! More

by ERINOWEN07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meadows
September 03, 2020

Made an online appointment to test drive a specific truck I was very interested in. They did not respect their own process and let someone else drive the truck even before I arrived. I never got to drive the More

by Not happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luther Thompson
Sep 05, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide us with your feedback on your truck purchase. I am sorry that the original truck you wanted to purchase was sold and it sounds like we needed to do a better job listening after you arrived for your appointment. I am glad we were able to provide you with significant savings on a very similar truck and that you decided to take delivery of the new truck. Our goal is to provide you with an outstanding ownership experience and to make sure you feel welcomed, valued and understood. We will take your feedback and use it to improve how we do business. Thank you and please let me know if I can help with anything in the future. Mark Chasey Owner/GM 515-509-2310

September 01, 2020

Mr. Chasey was very professional, detailed and knowledgeable during the complete buying process. He went over the trucks options and capabilities in great detailed. We felt no pressure and comfort More

by sdelanuez18
Recommend Dealer
Yes
Employees Worked With
Mark Chasey
Sep 02, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new truck, Sdelanuez18! We are so glad to hear that you had a chance to experience what we are all about here at Deery of Ames. Thank you for taking the time to leave us a review and if you're ever back in town please stop by! Welcome to the Deery of Ames Family!

September 01, 2020

I walked in looking for a pick up truck to get me by for the next couple of years and walked out with a beautiful Chevy Colorado that I expect to last well into the future. Thanks Billy, I could not be happ More

by MBROWNIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Harrison, Kyle Brown
Sep 02, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new truck, Mbrownia! We are so glad to hear that you had a great experience with Billy and the rest of our team. Thank you for taking the time to leave us your review and we hope to see you again soon. Welcome to the Deery of Ames Family!

August 29, 2020

Everyone we worked with treated us with the upmost dignity and respect. They turned our dream car into our reality! Thank you all very much! More

by Charger Gang Gang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Harrison , JENNIFER HALSTEAD, JASON CANERO, Kyle Brown
Sep 02, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your dream car! It's always an honor to be the ones to provide the dream car with the dream car buying experience. Welcome to the Deery of Ames Family!

August 27, 2020

My husband and I leased two vehicles! We had a great experience at Deery of Ames! Everyone was friendly and helpful! I would highly recommend to friends and family! More

by OLIVIA.DIRKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lewis; Michael
Sep 02, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicles, Olivia! We are so happy to hear that you had a great experience here and we would be happy to work with your friends, as well! We are grateful for the opportunity to earn your valued business and look forward to your next visit! Welcome to the Deery of Ames Family!

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