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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

4.7
1,247 Reviews

1700 SE 16th St

Ames, IA

50010

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Showing 1,247 reviews

July 16, 2020

Marc (JLow), Doug and crew are awesome! Excellent service! Easy to work with, take all the hassle out of buying cars! I would highly recommend! More

by RKMETHENY
Recommend Dealer
Yes
Employees Worked With
DOUG LEWIS, MARC PINEDA, Kyle Brown
Jul 17, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, RKMetheny! Thank you for taking the time to leave our team a review, we are so glad to hear that you had a great experience here. We deeply appreciate the opportunity to earn your valued business and look forward to working with you again in the future! Congratulations again, and welcome to the Deery of Ames Family!

July 16, 2020

I had horrible costumer service. The service department did not detail my brand new 2020 Jeep when sending me home with the car, due to their lack of service an animal had been it and ate all the instillat More

by Brittney underwood
Recommend Dealer
No
Employees Worked With
DOUG LEWIS, MICHAEL SPAULDING, MATT BULS
Jul 16, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Brittney, I am sorry that the insulation in the hood was damaged and we didn't catch it prior to your delivery. When you and I spoke on the phone on July 15th, I believed we had worked through your issues and had come to a resolution. Our expectation is to always provide a great customer experience and I am sorry that we fell short this time. I have taken measures to ensure we are more careful in the future and this doesn't happen again. Please let me know if there is anything else I can do to help. Thank you, Mark Chasey Owner/GM 515-509-2310

July 15, 2020

2019 Subaru Forester (Used) Purchase We (husband and I) just purchased our 2019 Subaru Forester from Deery, and worked with Thomas Rodamer. We had a great Forester previously, but it was More

by MicABon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, THOMAS RODAMER
Jul 17, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind words and thoughtful feedback, Mike! We are grateful for the opportunity to earn your business and we extra appreciate you and your wife each leaving reviews. We hope to be your go-to dealership for any automotive needs in the future! Welcome to the Deery of Ames Family, enjoy your Forester and hopefully no more deer cross your path!

July 13, 2020

Very professional. They made me feel at ease. The credit process which can be stressful, was made easy. Sales support was good too. I am very happy with my new vehicle. More

by Stormwarningdch
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, MICHAEL SPAULDING
Jul 15, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Stormwarningdch! We are happy to hear that you had a great experience with our team here and we are grateful for the opportunity to earn your valued business. Thank you for taking the time to provide us with your thoughtful feedback and review, and we look forward to seeing you again down the road! Welcome to the Deery of Ames Family!

July 10, 2020

Chad was very helpful!! We would recommend him to others. The paper work was very easy and did not take long at all. We have been very happy with our Pacifica and look forward to this new one. Two of our kid More

by CURTANDBETH
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, CHAD LICHTENBERG
Jul 13, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your newest Pacifica, Curt and Beth! We are so glad to hear that you had a great experience with Chad and our team and we're happy to make your car-buying experience as smooth as possible, the way it should be! Thank you for taking the time to leave us your feedback. We are grateful for the opportunity to earn your valued business and hope to see you again in the future! Welcome to the Deery of Ames Family!

July 09, 2020

Test drove and got the deal I wanted in less than an hour. Professional and helpful staff. Explained all the whistles and bells on my new Ram 1500 Limited. More

by tandtrebik
Recommend Dealer
Yes
Employees Worked With
BRETT JACOBS, Kyle Brown, Luther Thompson
Jul 10, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new Ram 1500, Tandtrebik! We are excited to hear that we could get you the right truck and that the car-buying experience was exactly as it should be: quick, painless, exciting, and smooth! Thank you for the opportunity to earn your valued business and welcome to the Deery of Ames Family!

July 07, 2020

Honest, Friendly, nice, easy to work with, pressure-free, good communication by jim all the way start to finish. Personable and professional all at same time. More

by lizvonhagen
Recommend Dealer
Yes
Employees Worked With
Jim Meadows, Kyle Brown
Jul 10, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Lizvonhagen! We are grateful for the opportunity to earn your business and show you what it means to be part of the Deery of Ames Family! Jim and the rest of our team are happy to have helped you find the right vehicle for you and we hope to see you again in the future! Welcome to the Deery of Ames Family!

July 07, 2020

Great dealership! The buying process was so easy and stress free. Chad did a great job making sure I was in the best vehicle for me. More

by Jenna Stegman
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, CHAD LICHTENBERG
Jul 10, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Jenna! We are so happy to hear that you had a great experience with Chad and the rest of the team! Thank you for the opportunity to earn your valued business, we look forward to seeing you again in the future and welcome to the Deery of Ames Family!

July 05, 2020

The team worked diligently to find a vehicle that met my needs. Persistent in their efforts and responsive to my feedback. I could not be more satisfied with the end result. More

by STUCHRISTENSON
Recommend Dealer
Yes
Employees Worked With
Mark Chasey, DOUG LEWIS, CHAD LICHTENBERG, Luther Thompson
Jul 06, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Stuchristenson! We are so glad to hear that you had a great experience with our team and that we were able to find you the vehicle you wanted. We are grateful for the opportunity to earn your valued business and we look forward to seeing you again in the future. Congratulations again, and welcome to the Deery of Ames Family!

July 04, 2020

Very knowledgeable salespeople in a clean low pressure environment. Really enjoyed the experience. They have great inventory so you can find the vehicle with the options you want. More

by s_hoshor
Recommend Dealer
Yes
Employees Worked With
THOMAS RODAMER, Jim Meadows, Kyle Brown
Jul 06, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new Jeep, S_hoshor! And thank you for taking the time to leave us a review and acknowledge our factility, team, and inventory. We are 100% focused on the customer experience and we are grateful for the opportunity to earn your business. We hope to see you again in the future, welcome to the Deery of Ames Family!

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