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Del Toyota - Service Center

Thorndale, PA

4.4
1,619 Reviews

1,619 Reviews of Del Toyota - Service Center

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February 19, 2019

dependable I have my car serviced here for four years since I purchased it here new. The service and sales department are exceptional in the process of purchas More

by RPRICE4392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Fitzpatrick, Mike Naegele
Feb 20, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2019

Great service As I always get when I take my truck in for service I always get great service. They go over the work they have done in great detail. More

by SEANB872000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fizpatrick
Feb 19, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 19, 2019

Service Pat is always so accommodating, even in an emergency. I can always count on her getting my car fixed to accommodate my needs. That’s why I have been a More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Feb 19, 2019 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 18, 2019

Service Never had a problem getting an appointment when I needed it, regular maintenance,repairs or warranty. Usually have the first appointment in the morni More

by Ed3152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Mike Naegele
Feb 18, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 13, 2019

Caring professionals providing excellent service Have serviced my two Prius here since 2007. My Service Managers, especially Gerald Dyson, have always kept my well informed on repairs and whether or More

by DRWHY_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dyson as mentioned above, Mike Naegele
Feb 13, 2019 -

Del Toyota responded

Hi William and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 12, 2019

Tire repair I was coming every other about my tire losing air Several time and finally Agree Jack or Joshput my car on the lift and there was a nail in tire Th More

by Kone1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack or Josh
Feb 13, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 10, 2019

Incomplete Had two issues that were not resolved and there was no follow up after the appointment. They did not remove the sentinel error as requested and the au More

by MER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No recall the name
Feb 10, 2019 -

Del Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 08, 2019

Great service! I was able to schedule an appointment quickly and they got the work done in a timely manner as well. I’m especially fond of their Service to drive yo More

by KathiWikson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Mike Naegele
Feb 10, 2019 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 05, 2019

Seat heaters I bought a new RAV4 that did not have heated seats, so I had them installed. Only took one day, they work great, and the service reps were wonderful More

by ELECTR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Sean Boorse
Feb 05, 2019 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 05, 2019

Hybrid master alarm Bought my Prius in and car have the Master alarm light on. On first visit, no one checked the hybrid battery and I spent up to $700 on brakes & rotors More

by Gkschuxk62
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Feb 05, 2019 -

Del Toyota responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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