Del Toyota - Service Center

Del always get the car fixed correctly. However, and even thought the car has high mileage sand is beat up from being driven and parked in Philadelphia, your techs need to do a better job However, and even thought the car has high mileage sand is beat up from being driven and parked in Philadelphia, your techs need to do a better job not getting grease and oils on the steering wheel and drivers door upholstery. I have door photos showing the grease and oil stains. Keep up the really really good maintenance on the car. More

Quick and easy Only problem when you have Free lifetime oil changes you need to tell people they are responsible for the cost of the oil. I did not know that ahead of time. oil changes you need to tell people they are responsible for the cost of the oil. I did not know that ahead of time. More

Steve and Mark have been very helpful when I have brought my car in to get serviced. Both have resolved a couple of issues I had with my car giving me excellent care, communicating very well, and very inform my car in to get serviced. Both have resolved a couple of issues I had with my car giving me excellent care, communicating very well, and very informative. They both are valuable employees. More

Mark and his team did a great job getting my vehicle serviced and completed on time. Joe C serviced and completed on time. Joe C More

I'd give 5 stars for sales and 1 star for service. Their priority is selling you a vehicle and that's about it. Recently purchased a hard to get in PA Rav4 Prime above MSRP and had a couple accessorie Their priority is selling you a vehicle and that's about it. Recently purchased a hard to get in PA Rav4 Prime above MSRP and had a couple accessories installed by them. The tow hitch required trimming a cut out in the bumper but their tech couldn't follow the Toyota instructions and made the cutout way off center on a brand new vehicle then didn't tell me until I came to pick it up. Followed up with Matt Johnson (service manager) who tried to tell me it wasn't their fault and wouldn't fix the issue. Had to email repeatedly to have them pay a local dealership to "correct" their mistake by enlarging the cutout to make it appear centered and it still doesn't look good. Asked if they'd replace the bumper properly and have had ZERO response from Matt. Good luck dealing with this subpar service team if you have issues... Find another dealer that will handle these types of issues properly. More

They charged me $80 for a hour's work that didn't solve my issue. Beware. my issue. Beware. More

Took my car in for service they couldn’t find the problem with it. Service manager extremely rude with it. Service manager extremely rude More

They were extra efficient, and clear about recommended work for the future, with an itemized list which included costs. work for the future, with an itemized list which included costs. More

It was good service but I waited over 2 hours to get a oil change when I had a scheduled apptmt At 9am the day I got the car worked on oil change when I had a scheduled apptmt At 9am the day I got the car worked on More

The service department always gets me in and does an excellent job on my vehicle. excellent job on my vehicle. More