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Del Toyota - Service Center

Thorndale, PA

4.4
1,629 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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1,629 Reviews of Del Toyota - Service Center

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November 29, 2021

Great service department. They always manage to squeeze me in for an appointment at the last minute More

by douds363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 01, 2021 -

Del Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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November 29, 2021

Very nice qnd respectful. They are easy to work with and let you know what's going on. More

by DPOLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 01, 2021 -

Del Toyota responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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November 28, 2021

I’ve been a customer for since 2007 & still own my brand new vehicle I originally purchased! Del has serviced my vehicle since! I have purchased 2 used vehicles also from Del for children as first vehicles. More

by nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Susan
Nov 30, 2021 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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November 24, 2021

Always very quick to schedule appointments and all staff are courteous. They are right on schedule with appointment time and clearly explain any issues that need to be taken care of of. I really apprecia More

by URBNE, MARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 29, 2021 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 24, 2021

Very bad service from the customer service desk. Very unprofessional. They do not check if everything is functioning after working on a car. They do not wash the car after working on it. Bad communicatio More

by simbarashekanda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin.Pikolton
Nov 29, 2021 -

Del Toyota responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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November 22, 2021

I would like to thank Jerry in-service for taking care of our needs he was very helpful and kept us aware of what was going on More

by jkopteros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in service
Nov 24, 2021 -

Del Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Jerry was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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November 22, 2021

Glad I was notified about a recall on the third taillight while I was there because I did have some water coming in and couldn’t figure out where it was coming from More

by RDEFEO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 24, 2021 -

Del Toyota responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 18, 2021

Thy replaced air bag harness in my car, a good place to buy a car friendly service More

by Emmaseiter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 22, 2021 -

Del Toyota responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 18, 2021

The Best place to go to get anything done and very fast and every one is very nice, will never go any where else to buy or get repairs done. More

by BJREILLY539
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 22, 2021 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 14, 2021

Did not have my appt in their system, no paperwork ready when arriving in bay. More

by SARGESAM869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 16, 2021 -

Del Toyota responded

Thank you for providing this feedback about your experience at Del Toyota. Our goal is to always provide a positive experience, and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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