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Del Toyota - Service Center

Thorndale, PA

4.4
1,621 Reviews
Call Service Center (610) 383-6200

1,621 Reviews of Del Toyota - Service Center

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November 06, 2021

Excelente service, always recommend 👌 nice team, good experience 👍thanks for everything keeping like that. C. More

by Carlos Mena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Nov 09, 2021 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 04, 2021

Easy scheduling, staff was very straight forward and polite as always. Quick and easy process. More

by NICK.A.RINEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Nov 08, 2021 -

Del Toyota responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 04, 2021

Rude, unorganized and uncommunicative. I would not recommend their service department to anyone who’s time is important to them. More

by Rich S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Wagner
Report | Print
November 03, 2021

Wouldn't go anywhere else. Staff is terrific. Have bought my last 4 cars here. More

by RICKRITTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Nov 05, 2021 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 02, 2021

I've always had great service at Del Toyota. All employees are very helpful. Thank you! More

by jlong554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Nov 04, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 31, 2021

This company is greatly customer focused! They take excellent care of my car - they search out coupons to help me pay the bill. Lovely, caring, knowledgeable people to deal with. If I need a new ca More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2021

So far I have always had a great experience at Del Toyota. I will be back. More

by THANKSALOT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mancilla
Report | Print
Nov 02, 2021 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2021

When I brought my Tundra in for a service appointment, everything was explained to me in words that I could understand, especially since I am a widow More

by Daisypen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Nov 02, 2021 -

Del Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2021

All good fine on time fair prompt fast always efficient good work done here and will definitely tell others More

by FREDSATOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner, Karen Mancilla
Report | Print
Nov 02, 2021 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 27, 2021

Today I stopped at the Thorndale Toyota dealership because I purchased a Toyota Camry about a month ago and I was unable to use my GPS. Joshua Leach greeted me at the door and graciously accompanied More

by s1h6n8h
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Leach
Report | Print
Oct 29, 2021 -

Del Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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