Back

Deland Kia - Service Center

Deland, FL

4.7
1,601 Reviews

1,601 Reviews of Deland Kia - Service Center

Sort by
November 09, 2023

Kia takes care of my car and I know I'm in good hands. Every time I make my appt for service I make my appt. With Noah Roman. Noah is so courteous, patient and has great customer service communication. He More

by BKLYNGIRLJACKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
Nov 13, 2023 -

Deland Kia responded

Thank you so much for your kind words and for choosing our dealership for your car service needs! We're delighted to hear that Noah has provided you with such exceptional service. He truly is an asset to our team, and we appreciate your loyalty. We look forward to serving you again in the future!

November 09, 2023

Even with an appointment it took 1. 5 hours for a 5,000 mile maintenance More

by TRAVISHELD431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Nov 13, 2023 -

Deland Kia responded

Travis, we appreciate you taking the time to share this feedback and we're sorry your visit took longer than you had hoped. We strive to provide great service in a timely manner and will use your feedback to improve moving forward.

November 09, 2023

Everything went well! They changed my oil and replaced my faulty battery that was within warranty. More

by longdrives90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee
Nov 13, 2023 -

Deland Kia responded

That's great to hear! We're pleased that everything went smoothly, and we could take care of your oil change and replace your faulty battery under warranty. If you have any more automotive needs in the future, please don't hesitate to reach out. Thank you for choosing our dealership!

November 09, 2023

They're very attentive, polite and organize. I was in and out of there in no time. More

by CELSHAPANAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Frith
Nov 13, 2023 -

Deland Kia responded

We're thrilled to hear that you had a quick and positive experience at our dealership! Thank you for your kind words about our attentive and polite team. We strive to provide efficient and organized service to all our customers. If you have any more feedback or need assistance in the future, please don't hesitate to reach out.

November 09, 2023

The service department was efficient, and courteous. . The waiting room was clean and bright. We were not left waiting for our car as we were informed as soon as it was finished. More

by flkwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember the name
Nov 13, 2023 -

Deland Kia responded

We're delighted to hear that you had an efficient and pleasant experience in our service department! Our team takes pride in providing courteous service, and we're glad you found our waiting room comfortable. Thank you for choosing us, and we look forward to serving you again in the future!

November 08, 2023

Had oil change. Very pleasant experience. Prompt service. Nice people time well spent. Very clean facility More

by linda.lisak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex ,Pugliese
Nov 13, 2023 -

Deland Kia responded

Thank you for choosing our dealership for your oil change! We're delighted to hear that you had a pleasant experience with our prompt service and friendly team. Your feedback is much appreciated!

November 08, 2023

Customer service is terrible. The only time you get a notice of what’s going on is when they are trying to up sale More

by sweetisha_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Cruz , Dominick Coppola
Nov 13, 2023 -

Deland Kia responded

We're sorry to hear about your experience, and we appreciate your feedback. We aim to provide transparent communication and exceptional service. Please reach out to Derek Wright, our Service Manager, at 386-734-7800.

November 07, 2023

Very friendly efficient staff. Always willing to explain what needs to be done to the car and give you options. More

by CMORGIONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan cruz sr., Robert Heredia
Nov 07, 2023 -

Deland Kia responded

We're delighted to hear that you found our staff friendly and efficient. Providing clear explanations and options to our customers is important to us. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help with all your automotive needs.

November 06, 2023

Everyone is very professional and genuinely nice. They really show they care about customers. I refer anyone to them More

by MELISSA.KING777
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeorgeand noah do amazing job as well as karen in sales
Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words and for referring others to us. We're committed to providing professional and caring service to all our customers, and we appreciate your support. If you or your referrals ever have any automotive needs, please don't hesitate to reach out. We're here to assist you.

November 06, 2023

They have great service and service personnel. The wait times if fantastic and getting the courtesy shuttle to work or wherever l need to go while my car is being fix is awesome. More

by sgodhelpus4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Deland Kia responded

Thank you for sharing your positive experience with our service department. We're delighted to hear that you appreciate our great service, efficient wait times, and the convenience of our courtesy shuttle. Your satisfaction is our priority, and we look forward to serving you again in the future.

...
120
...