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Deland Kia - Service Center

Deland, FL

4.7
906 Reviews

906 Reviews of Deland Kia - Service Center

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May 05, 2024

check in process was fast and easy. the wait wasn't very long to be helped. More

by JOSEPH.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Deland Kia responded

Thank you for your positive feedback! We're thrilled to hear that your check-in process was smooth and efficient. We appreciate your business and look forward to serving you again in the future.

May 05, 2024

Matt, the service assistant, was polite and knowledgeable about my recall issue with my Seltos. More

by vzeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 06, 2024 -

Deland Kia responded

Thank you for sharing your positive experience with Matt! We're delighted to hear that he provided excellent service and addressed your recall concern with expertise. We appreciate your trust in our dealership and look forward to assisting you in the future.

May 05, 2024

Service was prompt and courteous. I never have an issue when bringing my vehicle In for scheduled service. More

by SCRUBS819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Baldwin
May 06, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service team. We look forward to providing you with excellent service again in the future.

May 05, 2024

Deland Kia offers a pleasant experience from the time you purchase your car and every time you service it. The staff is welcoming and knowledgeable. More

by DBENKERT66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Casanova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Nieves is my mechanic and I rate him at 5 stars. He is always professional and offers a personal experience every time.
May 06, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team at Deland Kia. We're dedicated to providing excellent service from purchase to service, and we appreciate your support!

May 04, 2024

Please educate your service staff on the different service that a Sportage phev needs. It would also help if your service website recognized that the Sportage phev first service is at 8000 miles. More

by ostud2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Deland Kia responded

Thank you for your feedback. We appreciate your input and will work on improving our service staff's knowledge and updating our website to better accommodate your needs.

May 04, 2024

Another excellent experience for a scheduled maintenance. Noah Roman and the techs at Deland Kia continue to provide dependably thorough, timely, and high quality service on our 2024 Kia Telluride and our p More

by giacovjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman - Service Department
May 04, 2024 -

giacovjf responded

Thank You Noah ! Glad to post this Dealer Rater review

May 06, 2024 -

Deland Kia responded

Thank you, John and Jo! We're delighted to hear about your positive experiences with our team, especially Noah. We appreciate your continued trust in us for your vehicle maintenance needs. See you next time!

May 04, 2024

We get good service when we come to the dealership for oil changes. Though, I wish we weren’t pressured by the staff to add on other repairs. My husband is very good at keeping our cars in great conditi More

by Klll22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heredia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Deland Kia responded

We appreciate your feedback and apologize for any pressure you felt. Your satisfaction is important to us, and we'll ensure a smoother experience during your next visit. Thank you for choosing our dealership for your automotive needs.

May 04, 2024

I was greater promptly. Service advisor Keith was very knowledgeable. The waiting area was comfortable. The service was quick. The price was reasonable. I would recommend. More

by REGGIEGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Snoke, Noah Roman
May 06, 2024 -

Deland Kia responded

Thank you for choosing our dealership! We're thrilled to hear that Keith provided excellent service and that you found our facilities comfortable. We appreciate your recommendation and look forward to serving you again in the future!

May 03, 2024

Bree did an awesome job with our first time service. She made us feel very comfortable and kept us very well informed of what to expect. Well done More

by dj88rl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear that Bree provided you with excellent service and made your first visit comfortable and informative. We appreciate your feedback and look forward to serving you again in the future!

May 03, 2024

Great service by the professional staff. Timely delivery of my vehicle . Clean and ready .I recommend this dealership to all of my friends and family . More

by ACEPEREZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
May 06, 2024 -

Deland Kia responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. We appreciate your recommendation and look forward to serving you and your loved ones again in the future.

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