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Deland Kia - Service Center

Deland, FL

4.7
1,601 Reviews
Call Service Center (386) 734-7800

1,601 Reviews of Deland Kia - Service Center

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November 06, 2023

Very poor service, misleading information situation was worse the next day went to Daytona Kia More

by dcolem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karen Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Deland Kia responded

We're sorry to hear that you had a negative experience working with our service department. Our goal is to provide reliable service to every customer and we apologize that you didn't receive this level of service. To discuss this, please reach out to Derek Wright, our Service Manager, at 386-734-7800.

November 06, 2023

They have great customer service, the salesman Juan did a wonderful job just great people More

by bothomas43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Restrepo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah and Jorge , Dominick Coppola, Chad Ritchinson
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Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words about our great customer service and our salesman, Juan. We're thrilled to hear that you had a wonderful experience with us, and we appreciate your support. If you have any further needs or questions, please don't hesitate to reach out.

November 05, 2023

Deland Kia great! Just wish it was in Orlando. Everyone friendly and efficient but your ratings are getting old. More

by MBJOHNFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words about Deland Kia! We appreciate your feedback, and while we're delighted to hear about your positive experience, we'll certainly take your comment about the ratings into consideration. We're here to provide you with excellent service, and if you ever have any further suggestions or requests, please feel free to let us know.

November 05, 2023

Very attentive to customer needs in the service area. The windshield repair service was an added benefit. More

by SCOVERCRAFT56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
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Nov 07, 2023 -

Deland Kia responded

We're thrilled to hear that you found our service team attentive to your needs, and we're pleased that you appreciated the added benefit of our windshield repair service. If you ever require further assistance, please don't hesitate to reach out. Thank you for choosing us!

November 05, 2023

My service is always good. Schedule time for service is plus or -10 minutes. My service rep is always courteous and knowledgeable, my knees for my vehicle. Thank you for the co More

by Dr. Simon M. Swain Jr. Ph.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree in the service department I gave him five stars
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Nov 07, 2023 -

Deland Kia responded

You're very welcome, Dr. Simon M Swain Jr, PhD! We're delighted to hear that you've consistently had a positive experience with our service, from the punctual scheduling to the knowledgeable service representative. Your satisfaction is our priority, and we appreciate your feedback. If you have any more vehicle needs in the future, please don't hesitate to reach out.

November 05, 2023

Alex R. Was amazing and willing to answer and questions that I may had have. More

by WILLIAMS_ALEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex R
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Nov 07, 2023 -

Deland Kia responded

We're pleased to hear that Alex R. provided you with amazing service and was responsive to your questions. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs!

November 05, 2023

Everyone's time is very valuable, so they made it happen. I was there for about 1hr. Or least. And all was done. You had a happy client. Derrick Kus was a gentleman. More

by JENNYCARRION0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
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Nov 07, 2023 -

Deland Kia responded

Thank you for sharing your positive experience with us! We understand the value of your time and are pleased to hear that Derrick provided you with efficient service. Your satisfaction as a client is important to us, and we appreciate your kind words. If you ever need assistance in the future, please feel free to reach out.

November 04, 2023

This is a caring respectful dealership. My next car will be from Deland Kia. Derrick in the service department is someone that I trust to help me navigate car service something that causes More

by NORMAFL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Nov 07, 2023 -

Deland Kia responded

Thank you for your kind words and your trust in Derrick and our service department. We're delighted to hear that you had a positive experience with us, and we look forward to assisting you with your next car in the future. Your satisfaction is our priority, and we appreciate your loyalty to Deland Kia.

November 03, 2023

Service advisor Noah is awesome! Service is quick and friendly. I recommend Deland KIA always! More

by BDOMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Narvaez
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Nov 07, 2023 -

Deland Kia responded

Thank you for the recommendation! We're delighted to hear that Noah provided you with quick and friendly service at Deland KIA. If you ever need assistance with your vehicle in the future, don't hesitate to reach out. We appreciate your support!

November 02, 2023

Should not have taken 2 1/2 hrs for oil change bettery replacement and wiper blades with appt More

by cindi.tuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Nov 07, 2023 -

Deland Kia responded

Cindi, we're sorry to hear that your service visit took longer than expected. We understand that your time is valuable and we will work to ensure your next visit is better.

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