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Deland Kia - Service Center

Deland, FL

4.7
1,601 Reviews
Call Service Center (386) 734-7800

1,601 Reviews of Deland Kia - Service Center

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September 16, 2023

Great service and great communication is much appreciated. I purchased my car from Deland Kia and have had it serviced there ever since. My Kia Optima Hybrid is the best car I have ever owned. Th More

by cathyeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick and Noah
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Sep 20, 2023 -

Deland Kia responded

We appreciate your loyalty and are delighted to hear that you've had a great service experience with Deland Kia. Providing excellent service and communication is what we aim for, and we're thrilled that you're enjoying your Kia Optima Hybrid.

September 16, 2023

Excelent & proffesional service. Jordan Cruz knows his work and he is very responsible and polite en his job More

by GOMEZFMIGUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Rodriguez
Report | Print
Sep 20, 2023 -

Deland Kia responded

Thank you for your feedback! We're delighted to hear that Jordan Cruz provided you with excellent and professional service. Being knowledgeable, responsible, and polite is important to us, and we appreciate your recognition. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing us!

September 16, 2023

They took care of the issue with my car. Great service and friendly staff by all. More

by sanchez_nancy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Report | Print
Sep 20, 2023 -

Deland Kia responded

We're pleased to hear that our team took care of the issue with your car and provided you with great service. Friendly and helpful staff is what we aim for, and we appreciate your feedback.

September 15, 2023

It took over 2 hours to complete an oil change. My service representative left and went home with no contact with me. I saw my vehicle sitting on a hoist unattended for a long time. Only after I qu More

by JOHN.A.WATKIN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Carlin
Report | Print
Sep 20, 2023 -

Deland Kia responded

We apologize for the extended wait time and the lack of communication during your oil change service. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. If you would like to speak with our service manager please reach out to Derek Wright at 386-734-7800 at a convenient time.

September 14, 2023

Service doing a LOF damaged my car by putting it on the lift wrong you’re supposed to be replacing that lower side panel. The guy didn’t put a new sticker for when my next LOF is due And now I get a messag More

by ALTMANJE
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
My advisor didn’t give me the name of the guy that damaged my car on the lift
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Sep 20, 2023 -

Deland Kia responded

We apologize for the issues you've encountered during your service visit. This is not the level of service we strive to provide. Please contact our service manager, Derek Wright, at 386-734-7800 at a convenient time.

Sep 20, 2023 -

ALTMANJE responded

You have rectified the damage by replacing the side skirt Thank You!

September 14, 2023

I had to get oil changed out. They did a full free check of the basics. As well as software. All good More

by jaysonharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
Report | Print
Sep 20, 2023 -

Deland Kia responded

We're glad to hear that you had a positive experience during your oil change and that they conducted a thorough check of the basics and software. Keeping your car in good condition is important, and we're here to assist you with any future automotive needs.

September 13, 2023

Deland Kia Service center is indispensable! They are keeping my 2018 aKia Soul + running as good as new even though this "Sassy" little car has over 200K miles! More

by Forgewizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman, Derrick Kus
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Sep 13, 2023 -

Deland Kia responded

We're delighted to hear that the Deland Kia Service Center has been indispensable in keeping your 2018 Kia Soul running smoothly, even with over 200K miles on it! Your satisfaction and trust are important to us, and we appreciate your kind words.

September 13, 2023

Car was serviced twice and I still have a problem that I need to be fixed. I need the Service Manager to call me. More

by TANYAPWATTS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson
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Sep 20, 2023 -

Deland Kia responded

Tanya, we are sorry to hear that you are still experiencing issues with your vehicle. Please reach out to Derek Wright, service manager, at 386-734-7800 at a convenient time to discuss this.

September 12, 2023

Always good experience, thanks clean facilities decent break room with tv, and open WiFi I enjoy waiting on my vehicle walk around and check out the new styles More

by blitzburghx6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enzo Boccarossa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola
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Sep 13, 2023 -

Deland Kia responded

We're pleased to hear that you always have a good experience with us and enjoy our clean facilities, break room with TV, and open WiFi. Your satisfaction is important to us, and we appreciate your feedback. Feel free to explore and check out the new styles during your wait, and if you have any questions or need assistance, don't hesitate to reach out. Thank you for choosing us!

September 12, 2023

Great service. Everything completed correctly. Staff super nice. Would recommend the service center. Will get all my service done here. More

by RATELESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gonzalez
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Sep 13, 2023 -

Deland Kia responded

We're thrilled to hear about your great service experience and that everything was completed correctly by our super nice staff. Your recommendation and loyalty mean a lot to us, and we're here to assist you with all your service needs in the future. Thank you for choosing us, and we look forward to serving you again!

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