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Deland Kia - Service Center

Deland, FL

4.7
1,600 Reviews

1,600 Reviews of Deland Kia - Service Center

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September 10, 2023

Good service once you arrive. It takes too long to get appts, no loaner cars available, and no courtesy car wash. The staff is great the company needs to address these service qua More

by Michelle.parrish87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
Sep 13, 2023 -

Deland Kia responded

Michelle, we appreciate your feedback, and we apologize for any inconvenience you've experienced with scheduling appointments, loaner cars, and the car wash service. We will certainly take your comments into consideration as we strive to improve our service quality.

September 10, 2023

Friendly,courteous,and respectful to all my questions and concerns. Very efficient and timely. All around great experience More

by wrkerswill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 13, 2023 -

Deland Kia responded

We're delighted to hear that our team was friendly, courteous, and respectful, addressing your questions and concerns efficiently and in a timely manner. Providing an all-around great experience is what we aim for.

September 09, 2023

I always have a wonderful experience with your services because you always pleasant to help me with my car service . Thank you for your wonderful help! More

by 3ANGELSGRANDMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 13, 2023 -

Deland Kia responded

We're delighted to hear that you always have a wonderful experience with our services, and we're glad to be of assistance with your car service needs. Your satisfaction is important to us, and we appreciate your kind words.

September 09, 2023

courteous and, on time for my appt. everything explained well. Very satisfied with my service. More

by VSCHAFER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Sep 13, 2023 -

Deland Kia responded

We're pleased to hear that you found our service courteous, on time, and well-explained. Your satisfaction is our priority, and we appreciate your feedback. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us!

September 09, 2023

I have always had a great experience when I am at this dealership. My last experience, let's just say, Noah went above and beyond for me when I didn't even have an appointment! Thanks again, Noah! I appre More

by apettigrew63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Sep 13, 2023 -

Deland Kia responded

We're delighted to hear that you've consistently had great experiences at our dealership, and that Noah went above and beyond for you, even without an appointment. Your appreciation means a lot to us, and we're grateful for your kind words. If you ever need anything in the future, Noah and our team are here for you. Thank you for choosing us!

September 07, 2023

Deland Kia always makes it easy to get my vehicle serviced. I appreciate the desks and outlets in the service waiting area where I can bring my laptop and get some work done while I wait. More

by AaronK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 07, 2023 -

Deland Kia responded

We're pleased to hear that Deland Kia makes servicing your vehicle easy and convenient for you. Having desks and outlets in the service waiting area for work is a great addition, and we appreciate your feedback.

September 07, 2023

Service and sales are the best than I ever seen with there experience and they explain everything to where you understand everything you are dealing with More

by recoveryhouse2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Gomez
Sep 07, 2023 -

Deland Kia responded

We appreciate your kind words! Providing the best service and sales experiences, along with clear explanations, is our priority. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out.

September 07, 2023

Always fantastic service received from the service team. Greeted and vehicle taken back quickly for service More

by lisa.lasalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 07, 2023

The waiting time was exellent, good customer service, and all was explainded in a sample manner. More

by yvespierre24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 13, 2023 -

Deland Kia responded

We're pleased to hear that your waiting time was excellent, and you received good customer service with clear explanations. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

September 06, 2023

Car in for an oil change. Service was friendly and quick; very professional. Service writer was very informative and friendly. Minimal wait and I enjoyed the coffee, donut More

by lwilliams1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 07, 2023 -

Deland Kia responded

We're delighted to hear that your visit for an oil change was enjoyable! Providing friendly, quick, and professional service is our goal, and we're glad the service writer was informative and friendly.

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