Dellen Chevrolet GMC

The service department makes me feel as they are looking for "things" to create additional services and generate additional revenue. I had my truck in earlier this year for the 100,000 mile service. They f for "things" to create additional services and generate additional revenue. I had my truck in earlier this year for the 100,000 mile service. They found my coolant reservoir appeared to have a small crack in it and said it needed replaced. I took their word for it over the telephone. When I returned to pick up my vehicle I asked to see the crack in the old reservoir. The service writer said they had already thrown it out and couldn't find it when I asked to see it. They never checked the cabin filter during that visit. During this visit to change the oil, they checked the cabin filter and said it needed to be changed and said it would be $85 plus tax to replace it for a $15 filter....advising the "book" says they can charge 1 hour of shop labor. I declined as I felt that was outrageous price to replace the filter. I've purchased 6 cars from Dellen in the 27 years I've lived in Greenfield. It feels as though the culture has changed and I'm not sure I will be doing business there in the future. Upon getting in my truck, I noticed greasy finger prints on the exterior and interior door handles, steering wheel, gear selector, etc. It was obvious no one bothered to take time to clean (and disinfect) my vehicle before returning it to me. More

Great Service and Professionally Done. Kudos to the Service Technicians. Highly Recommended. Have Your Vehicle Serviced Here And Drive with Confidence. The Entire Experience from My Original Purchase h Service Technicians. Highly Recommended. Have Your Vehicle Serviced Here And Drive with Confidence. The Entire Experience from My Original Purchase has been Top Notch. More

Pleased with our vehicle and Doug Higgins is a very nice salesman, glad we came back to him for our second vehicle , pleased with our terrain salesman, glad we came back to him for our second vehicle , pleased with our terrain More

My experience with Dellen was excellent- they were kind, speedy, and treated me like family. I was in a bind and they helped me out tremendously. speedy, and treated me like family. I was in a bind and they helped me out tremendously. More

Lin simply can’t be beat. The team was welcoming and supportive throughout. Go see Lin! If you’re in the Indianapolis area it’s worth the drive. supportive throughout. Go see Lin! If you’re in the Indianapolis area it’s worth the drive. More

Great buying experience. Everyone went out of their way to find out what I wanted and meet my needs. Outstanding people to work with, couldn't have been any better! to find out what I wanted and meet my needs. Outstanding people to work with, couldn't have been any better! More

The work on my car was done quickly and the feedback was really good. I enjoyed the coffee and the snack as well. Appreciated the cleanliness of the areas as well. Thanks! really good. I enjoyed the coffee and the snack as well. Appreciated the cleanliness of the areas as well. Thanks! More

Working with Dellen Chevrolet was painless and made leasing my first car very easy. As this was my first experience leasing a car on my own, Lin talked me through the process and explained everything t leasing my first car very easy. As this was my first experience leasing a car on my own, Lin talked me through the process and explained everything to make sure I understood. More

This was the most pleasant experience EVER! The whole Dellen TEAM was very nice and helpful in making our vehicle purchase as smoothly as possible! Dellen TEAM was very nice and helpful in making our vehicle purchase as smoothly as possible! More

Was a nice facility. Somewhat friendly staff. Lin was friendly and we dealt mainly with him. Buying a car is a long process anyway but having to go to two different buildings was a bit much. friendly and we dealt mainly with him. Buying a car is a long process anyway but having to go to two different buildings was a bit much. More