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Dellenbach Motors
Fort Collins, CO
52 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 52 reviews
October 02, 2025
Worst customer service experience ever. 6 months getting the run around on a simple little trim piece that should be covered under warranty and I can't get an answer from the dealer or GM 6 months getting the run around on a simple little trim piece that should be covered under warranty and I can't get an answer from the dealer or GM themselves. Promised call backs never happen, weeks between any updates, and the updates never include any progress. I think they just want to screw you around long enough to where you give up and go away. More
by egertge
Employees Worked With
Service Manager
March 19, 2025
I had a wonderful experience working with Ben and Nick Myers. I am so happy that I found a vehicle. There was a little issue with my car at the beginning, but Nick had no problem into reaching out to the Myers. I am so happy that I found a vehicle. There was a little issue with my car at the beginning, but Nick had no problem into reaching out to the correct people and fixing them as soon as I asked. Nick definitely kept me in the loop every step of the way, if it was by text or call he was on top of it! We live out of state and Nick even drove the extra miles to bring my vehicle to me. We definitely will be purchasing our next vehicles here! I highly recommend Dellenbach Motors!! Let them know that I (Marissa Medina) sent you! More
by marissa.medina39
Employees Worked With
Nick Myers, ben
March 13, 2025
My 2008 Chevy Colorado with 45,000 miles will often not start so I took it to the dealer, Dellenbach Motors. They I insisted I needed a new battery, which I replaced. They also changed out the passenger ex start so I took it to the dealer, Dellenbach Motors. They I insisted I needed a new battery, which I replaced. They also changed out the passenger exterior door handle for $300. AFTER I SPENT $450.00, they told me they couldn't fix the problem. They say it needs a new ignition lock cylender and Chevy no longer makes them for my Colorado. Now it is sitting in their lot, not starting, until I can get it to a mechanic who can actually fix it. I bought the truck new and fully expected it run at least 200,000 miles - NOT 45,000 miles! I am bummed. I did like the people I dealt with in the service department, they treated me very well. More
by topcoat123
Employees Worked With
Abel in the service department
September 25, 2024
I saw a truck that caught my eye while going passed the dealership. I went in and offered a price on the truck. They gave me a counter offer that was in my price range. So I bought it. dealership. I went in and offered a price on the truck. They gave me a counter offer that was in my price range. So I bought it. More
by Joker1331
Employees Worked With
Steve and Chuck
May 21, 2024
They were a pleasure to work with! Friendly and took the time to help and accommodate you as a customer. This is my third vehicle I’ve purchased from them! Friendly and took the time to help and accommodate you as a customer. This is my third vehicle I’ve purchased from them! More
by tbjhaas
Employees Worked With
Jordan Dellenbach, Canon Lind, Wendy Lempe
January 30, 2024
Have purchased my last two new cars here and have been having them serviced here. Customer service has gone way down hill. Oil change and tire rotation. They did not contact me via text to tell my my ve having them serviced here. Customer service has gone way down hill. Oil change and tire rotation. They did not contact me via text to tell my my vehicle was ready, I had to contact them to ask and they advised via text 'YES IT IS DONE". They "forgot" to wash my car moved my seat all the way back and had my radio on full blast as well as the air conditioning. Why would they need to do that to just move my car out of the shop???? Asked about the car wash and the service writer just said "Oh, didn't they wash it?" We used to be very impressed with their customer service, guess that is gone now. More
by barbara.leschak
Employees Worked With
John Manago
