Dellenbach Motors
Fort Collins, CO
Filter Reviews by Keyword
By Type
Showing 52 reviews
Coming to have my battery changed for my 2017 Chevy Traverse. I already called their parts department the day before and was confirmed that they have the battery that fits my car in stock (I gave my VI Traverse. I already called their parts department the day before and was confirmed that they have the battery that fits my car in stock (I gave my VIN number) for $170. They said that installation was free. I came today to have it done, but they want to sell me a very expensive AGM battery for $540....I said I already called their parts department, but the service Advisor Johnny came to me that I need to have an expensive AGM battery on my car or there will be problem with the car. I told him that I already checked and GM website, put my VIN # told me that the battery for my car is only $169.95 installed....but he insisted that I should only use the $540 AGM battery. I decided to not buy from there....but I was still charged $106.27 for performing battery test...and I asked what this is...and Advisor Johnny told me that it is to pay for the 1 hour labor to take the battery out of the compartment....which I did not see as when he showed me, the battery is still sitting inside the car. I ended up going to Advance Auto Part, got the battery that fits my car, and they installed it for free in less than 10 min (which Dellenback charged my 1 hour labor just to take it out but never happened) at less than half the price quoted by Dellenback....so disappointed with Dellenbach Service Dept...Paying $106 for labor to take the battery out of their own Chevrolet car (which other shop can do in minutes), and told me info which I already know (that my battery needs replaced) and was forced to buy the expensive battery even after I already checked everywhere with my VIN number of the items I need and confirmed by their parts department. Very disappointed with Dellenback Service Dept.... More
Matt in the used car department was amazing and helped me find the car I was looking for at a great price. I traveled from South Denver to Ft Collins for this deal and I'm glad I did. See Matt at Dellenbac find the car I was looking for at a great price. I traveled from South Denver to Ft Collins for this deal and I'm glad I did. See Matt at Dellenbach for you next car. More
Good communication and quick service on routine maintenance. I had a small amount of damage on the rear bumper plastic cover that I asked about thinking it would be an outrageous price through the maintenance. I had a small amount of damage on the rear bumper plastic cover that I asked about thinking it would be an outrageous price through the body shop. The service advisor was very helpful in printing out the part information and price. He also asked the auto techs if they could do the repair since it was an easy replacement. The estimate for part and labor was $225 far exceeding my hope for a reasonable cost to repair. Very happy with the extra effort! More
Fast efficient work done right the first. However they did forget one item but they were able to get me on next day and completed while I waited However they did forget one item but they were able to get me on next day and completed while I waited More
Amazing sales experience from research, to ordering, to the final purchase of our 2022 CADILLAC ESCALADE. There was no pressure, no ridiculous dealer mark ups, no nonsense and wow.... I don't know what els the final purchase of our 2022 CADILLAC ESCALADE. There was no pressure, no ridiculous dealer mark ups, no nonsense and wow.... I don't know what else to say except I am grateful they were so easy and awesome to work with. More
Took my truck in for an oil and filter change and tire rotation. The service writer David Garcia was very friendly. The waiting room is very nice with comfortable chairs, a TV, and free coffee. I bought m rotation. The service writer David Garcia was very friendly. The waiting room is very nice with comfortable chairs, a TV, and free coffee. I bought my truck from Dellenbach Chevrolet over 14 years ago and the service has been consistently great. I will be a lifetime customer. More
Excellent - very professional - personal We purchased a Excellent - very professional - personal We purchased a heavy duty Truck - Arden Peters took excellent care of all of our needs. We will definitely Excellent - very professional - personal We purchased a heavy duty Truck - Arden Peters took excellent care of all of our needs. We will definitely purchase our next vehicle with Dellenbach and Arden Peters. More
Arden Peters took excellent care of me over a period of nearly 3 years. He got me on the wait list for a 2022 Corvette! He kept me informed from day one and every step of the process. Where I was in line, nearly 3 years. He got me on the wait list for a 2022 Corvette! He kept me informed from day one and every step of the process. Where I was in line, when the Corvette was being built to my option choices, which he helped me with in the very start. Arden is extremely knowledgeable especially Corvettes. I can reach out to him any time with a question about my Christmas Present! More

