Delray Acura

Irwin Baker is the guy you want to go to for a lease. He was professional, informative and made the process stress free! -Elizabeth Pasquale was professional, informative and made the process stress free! -Elizabeth Pasquale More

This is the second car we have purchased for Irwin Baker and this dealership. He’s honest, attentive, and just an overall nice guy. Refreshing! and this dealership. He’s honest, attentive, and just an overall nice guy. Refreshing! More

Irwin Baker was absolutely wonderful to deal with by phone and internet. He was able to secure the best price on my 2021 Acura RDX with the Technology package. He stayed in touch, emailing me the exact phone and internet. He was able to secure the best price on my 2021 Acura RDX with the Technology package. He stayed in touch, emailing me the exact dollar amounts that we agreed on. Once I arrived at Delray Acura, the transaction was perfect and my wife and I drove off in our new car in less than one hour! Thank you so much for all your assistance, and I highly recommend the Delray Acura dealership for anyone considering an Acura vehicle. More

JD Sotelo was very helpful and helped me find just what I wanted. Really like my new TLX and everything the dealership did to get me into it. wanted. Really like my new TLX and everything the dealership did to get me into it. More

I arrived for an 8:00 appointment this morning. I was told that they did not see my name for a reservation. The service agent said "Hey Boss, please find a text or email proving you have an appointment told that they did not see my name for a reservation. The service agent said "Hey Boss, please find a text or email proving you have an appointment or you will have to leave." I searched my emails on my phone and located the reservation. I said to him "Here is my proof boss." Some other service member got in face and told me it was rude to call this guy boss and that I now had to leave the dealership. I told him that I recently bought the car from this dealership and that there was no reason for me to have to leave. This service representative then called the police. The police arrived and ask me to leave since this was a private business. I filed a harassment case against these two service members and left so I would not be arrested for trespassing according to the police. Needless to say, this service department needs to be trained in customer service and ethical treatment of customers. Being called boss is Racist and I plan to file charges against these two service members. More

Extremely satisfied! Jeff made the entire process WAY faster and more efficient than I’ve ever imagined in a dealership. He also answered all of my questions and then some. Phenomenal experience here! faster and more efficient than I’ve ever imagined in a dealership. He also answered all of my questions and then some. Phenomenal experience here! More

Irwin made car shopping a pleasure . He found the exact car I wanted and made the process stress free. Jenny was the best customer service rep I have ever met. She was PATIENT and very helpful explaining car I wanted and made the process stress free. Jenny was the best customer service rep I have ever met. She was PATIENT and very helpful explaining all the features of the car. I really appreciated that. Eric was very efficient. More

Excellent follow up and very easy to deal with my sales manager, Ron Hirsch. We did the negotiation over the phone, and Ron Hirsch (Delray Acura) lived up to everything that we discussed over the phone. manager, Ron Hirsch. We did the negotiation over the phone, and Ron Hirsch (Delray Acura) lived up to everything that we discussed over the phone. (No last second dealer's fees, acquisition fees, etc. I have been leasing cars for many years, and this was absolutely the easiest and smoothest lease that I have ever done...plus I believe that I got an excellent deal. Most of the time spent, was Ron teaching me the new technology interface, which is actually fairly easy, if explained appropriately. In addition the finance manager was very easy to work with as well. None of the awkward waiting for them to get the documents to sign, as I have experienced in the past, Last but not least, I love driving my RDX SH-AWD with A-Spec Package! More

Excellent service, bought a ilx and couldn’t be happier, my sales rep Irwin took care of me, told him I was in a bind with my time and he made sure I was in and out with my 2019 ilx within a couple of hours my sales rep Irwin took care of me, told him I was in a bind with my time and he made sure I was in and out with my 2019 ilx within a couple of hours. Great experience and service, very much appreciated. More

Had an awesome experience here. JD Sotelo was super nice and great to work with. Derek, and Eric were also very helpful and nice! I would highly recommend this dealership! Super nice and great customer serv and great to work with. Derek, and Eric were also very helpful and nice! I would highly recommend this dealership! Super nice and great customer service. NOT your typical car dealership! Thanks so much! More