Delray Acura

Five Star Experience From the moment we stepped out of my car at Delray Acura/Hyundai, late Saturday 4.14.18 afternoon after car shopping all day we were greeted by Derek From the moment we stepped out of my car at Delray Acura/Hyundai, late Saturday 4.14.18 afternoon after car shopping all day we were greeted by Derek Brubaker an Acura Sales Manager that started by Five Star Customer Experience. Derek introduced my husband and I to our sales representative, Irwin Baker who was absolutely outstanding, professional, extremely knowledgeable and made for a totally wonderful and relaxing non-pressured experience of purchasing a new car. Irwin was attentive, courteous, well informed in every aspect of the RDX and the dealership and had great instincts in helping us make the right choice. My husband was most interested in Certified Pre-Owned and I wanted a Showroom Floor new RDX. Irwin explained what a Pre-Owned entailed to include the warranty and test drive and also attended to my wants of a new RDX to include the Technology package. Irwin you went above & beyond to make certain that all of our needs were met and that we were fully satisfied with the purchase. As a customer who had a lot of questions, it was quite refreshing to interact with a sales executive such as yourself who was well versed on the vehicle and who also was eager to answer and satisfy all of my questions and concerns. I was delighted to experience a reputable salesman who delivered and finished the deal. During this process Irwin made sure we met another sales manager named Eric and Claudia Lopez-Cepero Cintron, the Finance Manager who was prompt and super efficient in preparing/signing all the paperwork so that when we pick up our vehicle at our earliest convenience everything would already be completed. Mind you this all took place on a Saturday night and none of staff ever complained or made us feel uncomfortable because of the time of the transaction. I thoroughly enjoyed working with Irwin and would recommend both him and the dealership to anyone looking for an excellent automobile. In a world where we don’t always have the best experience in a car dealership, this was exceptional. It is without hesitation that I would highly recommend and buy another car from Delray Acura/Hyundai. Make sure you ask for Irwin. More

Exciting! Liam McGrady is great! He found me the exact car I was looking for and I was able to leave with it that day. I would highly recommend Liam, as he is e Liam McGrady is great! He found me the exact car I was looking for and I was able to leave with it that day. I would highly recommend Liam, as he is extremely knowledgeable, patient and attentive. Thank you again Liam for all your help! I love my car! More

Quick and easy experience Had a great experience leasing a new car with my sales associate Irwin Baker. No hassles and walked away with a great deal. The car is great! Had a great experience leasing a new car with my sales associate Irwin Baker. No hassles and walked away with a great deal. The car is great! More

New MDX Lease Review. On Saturday April 14th, my wife and I had the pleasure of leasing a new vehicle from Delray Acura. I had been speaking with Derek and Irwin for a cou On Saturday April 14th, my wife and I had the pleasure of leasing a new vehicle from Delray Acura. I had been speaking with Derek and Irwin for a couple of days before I decided it was the right time to come in. Irwin handled the transaction with ease and class. My wife and I were treated like friends. No pushy sales tactics or nonsense. Derek was able to meet my demands as a customer and we left with our very sharp brand new 2018 MDX. I've had many good and bad experiences at car lots but this one is at the top of the list. Thank you to Irwin, Derek, and the entire Delray Acura team for doing things the right way. More

No Nonsense Dealer My wife and I were able to sit down with the sales person (Liam) and address our needs for an automobile, without the nonsense usually found in the ca My wife and I were able to sit down with the sales person (Liam) and address our needs for an automobile, without the nonsense usually found in the car buying/leasing experience. More

Excellent Customer Service Phil Jablon, Thank very much for your patience and for delivering the car to our house in Weston. The transition to the new lease was very fast. I Phil Jablon, Thank very much for your patience and for delivering the car to our house in Weston. The transition to the new lease was very fast. I couldn't pick up the follow up call but I appreciate you call to make sure everything was ok with the car. Once again thank you for the service. Gioconda Sade More

Top Notch Experience at Delray Acura My wife and I had a great experience buying a car at Delray Acura. Ron did a great job making the experience painless and making my wife comfortable My wife and I had a great experience buying a car at Delray Acura. Ron did a great job making the experience painless and making my wife comfortable with all aspects of the car. I would dfintiely recommend Delray Acura and specifically Ron H. More

Great service from Delray Acura From the moment I walked into Delray Acura to inquiry about the RDX to the moment I left driving one I experienced a great experience, Bill Mitch From the moment I walked into Delray Acura to inquiry about the RDX to the moment I left driving one I experienced a great experience, Bill Mitchell the sales associate who helped us was very courteous by taking his time to show us the car, addressing all our questions and guiding us into the leasing process. At no time there was any type of pressure for us to close the deal or acquire anything other than the car. I strongly recommend Delray Acura for those who want to have a wonderful and pressure free buying experience. Marcelo. More

Great experience! It was my first experience at Delray Acura and I was impressed. I have purchased and leased many vehicles in my life and was expecting this process to It was my first experience at Delray Acura and I was impressed. I have purchased and leased many vehicles in my life and was expecting this process to take a long time. However, after only a few conversations with Irwin Baker over the phone, I visited Delray Acura and had a completely different experience of that process. His compassion, understanding of what the customer needs, his knowledge in this area of business make him an excellent salesman. My thanks to him and rest of the employees of Delray Acura who were helping me with my new vehicle! More

Great Experience! I reached out to Delray Acura with a bit of an unusual request. I spend part of the year in the northeast and I really wanted a 2018 All Wheel Drive M I reached out to Delray Acura with a bit of an unusual request. I spend part of the year in the northeast and I really wanted a 2018 All Wheel Drive MDX,. It's a bit difficult to find AWD vehicles in South FL! I visited a Honda dealership in this area and inquired about an AWD Pilot. The salesman essentially blew me off by indicating that he would limit his search to his market- Miami to Tampa. I then went to an Acura dealership in the Palm Beach area where I was told they identified my 2018 AWD MDX in Tennessee and would have it delivered here in a few days. Great! Only two weeks later it was quite apparent that the sales manager mislead me and was not able to deliver on his promise. Bye-Bye! Delray Acura was a breath of fresh air! They listened carefully to what we wanted. They indicated that they would have to order the car from the factory and guaranteed delivery within 6 weeks, or they would return our full deposit. They offered a very fair deal, including a satisfactory trade on my 2011 Pilot. The vehicle came in less than four weeks as ordered! Nothing like doing business with a dealer that under-promises and over-delivers! Fair deal, great communication and a pleasure to deal with! Love our new MDX! Thank you Eric Rice and Ron Hirsch! More