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Delray Acura

Delray Beach, FL

4.2
864 Reviews

2500 S Federal Highway

Delray Beach, FL

33483

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864 Reviews of Delray Acura

January 06, 2017

Super professional This dealership is very user friendly.They accommodated every request and did it with enthusiasm.They offered many options so that we could ascertain More

by Geoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rice
January 05, 2017

Broke my alternator - Failed to replace it Brought my car in to have the air bags replaced in Sept. When I went to pick up my car, the dealer had driven it 45 miles somewhere (no explanation) a More

by Tom Dabrosca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Kerrigan, Kevin O'Neil
Jan 22, 2017 -

Delray Acura responded

Tom, While we appreciate your feedback, we would like to address your comments. The dealership did receive the new airbags from the manufacturer and replaced it by their standards. Your engine, including your alternator was not touched. Unfortunately, you replaced your alternator by a non-Acura dealership and it was not an Acura OEM part. If it was an official alternator, it would have been covered under a manufacturer warranty. While we can understand your concern, you would need to bring your vehicle back to the mechanic that installed it and see what warranty came with it. If you would like to discuss this further, please feel free to call our service manager, Richard Thomas. Thank You

Apr 17, 2017 -

Delray Acura responded

While we appreciate your feedback, we would like to address your comments. The dealership did receive the new airbags from the manufacturer and replaced it by their standards. Your engine, including your alternator was not touched. Unfortunately, you replaced your alternator by a non-Acura dealership and it was not an Acura OEM part. If it was an official alternator, it would have been covered under a manufacturer warranty. While we can understand your concern, you would need to bring your vehicle back to the mechanic that installed it and see what warranty came with it. If you would like to discuss this further, please feel free to call our service manager, Richard Thomas. Thank You

December 30, 2016

Pleasant experience Ron Hirsch was excellent. Professional and friendly. The easiest car purchasing experience I have had in my 40+ years of buying/leasing cars. One visi More

by njuro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hirsch
December 27, 2016

Easy to car buying My sales rep was eric,nice and easy going,no hassles no b/s had my car and the color I liked in about 2 hrs.nice and clean,no nonsense. More

by Gplan9696
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC
December 19, 2016

Bought a used Hyundai Santa Fe My husband bought his Hyundai Elantra from Liam at Delray Acura so when I needed a car we went right back there and asked for Liam. He is wonderful!! More

by lynie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam
December 10, 2016

A pleasure to work with Delray Acura. The sales team was direct and quick in determining our final lease price for the Acura RDX. Everything was explained well and all questions were fully More

by yslmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Jaboln
December 06, 2016

Bill Mitchell was a pleasure to deal with Bill provided professionalism and curtesy during our dealings to buy an Acura RDX, and also gave me a great price for the car. I highly recommend Bil More

by Tabler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell and Robert Tallent
December 04, 2016

Honest and easy car buying experience! This is the second car I have leased with Ron. He makes the car buying experience super easy unlike any dealership I have worked with in the past. I h More

by SS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hirsch
November 24, 2016

ron hirsch was great to deal with!!! ron was helpful with all the paperwork and explained each step of the way. he was polite as well as knowledgeable about how everything worked with More

by ardith acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all of them were nice
November 17, 2016

Great experience Liam made the experience easy and delightful. All my questions and concerns were answered promptly . I would definitely recommend Liam and the dealers More

by Leigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam
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