Delray Acura

Making buying a car a pleasure I just leased my third Acura from Delray Acura and my salesman Phil Jablon. This may be the only dealership where purchasing a car is handled profess I just leased my third Acura from Delray Acura and my salesman Phil Jablon. This may be the only dealership where purchasing a car is handled professionally and is actually a pleasure. Phil is not only knowledgeable and pleasant, but he goes that extra mile to make a deal happen. I will make it a point to recommend Phil and the dealership to my friends and neighbors. More

Recent Santa Fe Sport purchase Hello, I wanted to share with you my extreme satisfaction with my recent purchase at Delray Hyundai. It had been 10 years since I bought my last car Hello, I wanted to share with you my extreme satisfaction with my recent purchase at Delray Hyundai. It had been 10 years since I bought my last car 1. because I loved my last car and 2. because the car buying experience has always been dreadful. I came to your dealership through the Costco program. Still hesitant, I trust the Costco recommendation. And when I first came in, I knew it would be a hard decision to pull me away from Mazda after 10 years of great service with them. I met with Alex, who was great, but I was battling a very aggressive offer from Mazda as an existing owner. I left, unsure about making that big of a decision of no fault of Alex's, but with my own indecisiveness. When Alex left to the other department, and I was introduced Roberto, I still wasn't sure about my decision. After a few weeks of emails back and forth with Roberto while he learned what I really wanted, he presented me with a great option for a 2013 demo Santa Fe Sport, which was the vehicle I wanted. I knew the risk I was taking buying a car a model year old. I had done my research. I had analyzed (and overanalyzed) my options. Roberto was patient with all my questions. He never tried to talk me into another one of the models Hyundai offers to get me closer to my budget. He found an option for me to get what I want within my budget. When I finally came to see the car (and inevitably buy it) he remained patient, and more importantly friendly. I was so close to making a decision and his attention to us solidified my choice. He walked us through every step of the process. He made me feel good about my purchase. He didn't let me leave without answering every question or concern I had. He followed up on the minor questions I did have. He made sure I was more than happy, even after I had signed the paperwork and the deal was done. I work in the customer service industry. I know how valuable good service is, especially for a purchase of this much importance. Roberto is an incredible asset to your dealership. I waited for a survey to share my satisfaction, but since I didn't receive one yet, I wanted to make sure I let you know how pleased I was. I have also shared my satisfaction with the folks at the Costco auto program. I will continue to refer friends and family to your dealership (and especially to Roberto) for their future car needs. Thanks for a great experience, Andrea Giraldo More

2014 ilx My experience with the dealer and Phil Jablon was an excellent experience.He went out of his way to make the sale happen. I highly reccomend him. My experience with the dealer and Phil Jablon was an excellent experience.He went out of his way to make the sale happen. I highly reccomend him. More

Great Experience Bill and Rich made leasing an Acura a very pleasant and enjoyable experience. Their knowledge and expertise made the decision to lease a TL an easy on Bill and Rich made leasing an Acura a very pleasant and enjoyable experience. Their knowledge and expertise made the decision to lease a TL an easy one. They did a great job. Robert and Cathy Cannon More

Flawless Last month, the transmission on my wife's Lexus Rx300 went. We towed the car home, I went into the house, logged onto Ebay, and found Delray Acura. Last month, the transmission on my wife's Lexus Rx300 went. We towed the car home, I went into the house, logged onto Ebay, and found Delray Acura. I put a bid in on another Rx300, and in 2 hours had bought the car. I went online, bought a $229 plane ticket from Cleveland to West Palm Beach, and took the flight out in the morning. Bill from Delray Acura met me at the baggage claim, took me to the dealership and made me feel comfortable with a cup of coffee. He was extremely professional, yet pleasant. He spoke well of his co-workers, and told how nice the company is to work for, commenting on how everyone works as a team. It was refreshing to hear an employee talking about how happy he was at his job, rather than undercutting other employees and talking down about the management. in fact, he didn't refer to his bosses as "management" but rather talked about the family atmosphere. Bill processed the paperwork, introduced me to some of the other staff, and I was back on the road, headed back to Ohio in less than an hour and a half. The entire process was completely stress-free, and flawless. They supplied a temporary tag, and the title was UPS'd to me in about a week, just as they promised. Being the owner of a 10 store optical chain, I only hope that my customers are as pleased with the service they receive, as I was with the experience I had with Bill and the rest of the Delray Acura staff. This is how it's supposed to be done, and they've got it down to a science. Great job! More

Excellent Salesman, Excellent Experience My wife and I were searching for a new SUV. We spoke to Phil Jablon at Delray Acura first. He took his time with my wife and I. He explained how th My wife and I were searching for a new SUV. We spoke to Phil Jablon at Delray Acura first. He took his time with my wife and I. He explained how the car worked. He obviously knew what he was doing and was exceedingly professional. Over the next few months we tested out other SUV's from other dealerships. The difference in experience was night and day. We went back to Phil to buy a new MDX. I had a number in mind that I was not going to pay less than. I was all prepared for a fight. We picked out the car we wanted, Phil went to get us a price. The price he came back with was about $500 lower than the price I was going to argue for. So that was great. We bought the car. It was a pleasure to work with Phil. We had a great experience. More

RDX Sale Our experience at Delray Acura was the best new car buying experience we have ever had. Richard Stern was friendly, knowledgeable and very fair in ge Our experience at Delray Acura was the best new car buying experience we have ever had. Richard Stern was friendly, knowledgeable and very fair in getting our deal done. The finance office was fast and efficient. We would highly recommend Delray Acura More

Easy and exceptional buying Liam was professional and patient, did his job and found me the car I wanted. I would recommend him and the dealership 100% Look forward to servicing Liam was professional and patient, did his job and found me the car I wanted. I would recommend him and the dealership 100% Look forward to servicing my car at Delray Acura. More

i wento to delray acura dealer to buy my acura mdx 2014 and had an excelent experience! the sales guy Mr. richard stern was very helpfull and eficient . and had an excelent experience! the sales guy Mr. richard stern was very helpfull and eficient . More

I could not find Delray Hyundai so I am going through Acura. I went down to Delray Hyundai to look over the Sonata. Carlos greeted me and inquired which car I was interested in. He took me right ove Acura. I went down to Delray Hyundai to look over the Sonata. Carlos greeted me and inquired which car I was interested in. He took me right over to a Sonata, I checked it out and we took a test drive. We discussed all the features and Carlos offered to let me take it home and show it to my wife. Said I would be back the next day. I returned the following day and we ended up buying the car. Carlos was a terrific salesperson, no high pressure, knowledgable and very pleasant to work with. It took a while but we worked out a deal. After the sale I have called him with questions and he even called me a week later to see if I Had any problems.If all your salespersons are like Carlos you should be selling lots of cars!!!! I was passed on to Fred Kaufman in finance who got us through all the paperwork. Their was quite a lot of details that had to be discussed and explained. Fred did a great job. He also was very efficient and managed to complete the sale in a reasonable time. More