Demontrond Kia

BOLTS FOR TORQUE CONVERTER I talked to Justin Demontrond Kia on Friday 06/06 and he placed an order for me amount of $55.68 for 6 tiny bolts 3/8 inchx1/2 inch that holds the tor I talked to Justin Demontrond Kia on Friday 06/06 and he placed an order for me amount of $55.68 for 6 tiny bolts 3/8 inchx1/2 inch that holds the torque convereter to the flywheel which where supposed to be delivered to me on Tuesday and i paid since I am renting a car I paid 20$ extra for overnight delivery. I called Demontrond Kia on Wednesday and asking about my part, when it gonna be delivered? they said that the order had been placed on Friday 6/6 but until today Tuesday 6/11 they don't know when my bolts gonna be shipped to them. hahahaha what a real car dealer lol lol lol so I told joe parts department Demontrond Kia that I paid 20$ for rushing the order sothat I save 26$/day for car rental, anyway I told him please cancel my order and give me back my money since it looks like you guys don't know what you are doing so that's what he said: I cant cancel the order you already paid and if you want your money you have to come and get it. I called my bank explained to them what happened and cancled the visa card transaction. I eneded up ordering the same order from COWBOY KIA of CONROE for $23.04 including overnight delivery. what a joke to order from those guys. haha More

Once someone finally came to help me, I immediately regretted the decision to come here. The guy who came to help me was so rude! All he cared about was my credit score, and I'd only been taking to him regretted the decision to come here. The guy who came to help me was so rude! All he cared about was my credit score, and I'd only been taking to him for a minute! Didn't care to show me any cars, just wanted to talk about my personal finances, he seemed like a snake in the grass! I told him financing wouldn't be an issue and that I just wanted to test drive an Optima but he still went on and on. I think this guy must have been deaf. Long story short, I left after 3 min of him talking at me and I bought my Kia elsewhere and I'm so happy I did!!!! More

went in for a xx engine light on. told that it was the air filter!!!the air filter is clean and new. they didnt fix it. that in itself is not so bad. Upon close inspection of the car i found that they we air filter!!!the air filter is clean and new. they didnt fix it. that in itself is not so bad. Upon close inspection of the car i found that they went thru my glove box, tried to steal a chrome trim piece i installed on the shifter, damaging it. the plastic engine cover was not tightened correctly and they scratched the window frame on the drivers door. I dont want to ever have to deal with such a bad place. Given the attitude of the staff I find it pointless to attempt to go back and address this issues with the management. As a consumer however I can only warn other customers of the dangers of dealing with this kind of element. I am not the type to complaint or make a scene or anything but this kind of behavior denotes a rampant disregard for costumers property and a seriuos lack of integrity on the service personel. More