Dennis Dillon GMC Sales and Service

So to keep this nightmare short I will just say this. I was lied to by more than one person at this dealership during my purchase of a 2024 Terrian Denali. They told me I could not get ANY of the discoun I was lied to by more than one person at this dealership during my purchase of a 2024 Terrian Denali. They told me I could not get ANY of the discounts and GM rebates if I did not do GM financing. This was a lie and tactic to make more money off of the sale. Next they listed the vechile on a thrid party web site (where I found it) almost a $1000 less than what they told me when I called on it and would not honor the listed price. Then the sales guy begged me to give him a 5 star review with a story of how much he needed it to takecare of his family. Then they rushed me out the door and failed to clean and prepare the car. It was so bad that I could not see at night through the windshield when lights hit the window. They did clean it the next day after I lost it on them. Never travel out of town for a purchase as they have you over a barrel. Even GM Financing would do nothing to make this right. I finally had to give up on them making this right with me. More

We had such a great experience with Dennis Dillon GMC - We recently purchased a a new Acadia, and came from Seattle, WA. We saved about $3,000 from our local dealer and had a great experience! They picked We recently purchased a a new Acadia, and came from Seattle, WA. We saved about $3,000 from our local dealer and had a great experience! They picked us up from the airport, and had us done and back on the road in less than 2 hours. This was by far the best experience and delivery that I have ever had buying a car! Thank you to the General Manager Joey, glad we were sent to you guys in Boise! More

this was the worst experience I have ever had in trying to buy a new vehicle. The salesman did a good job and all was good until we went to close the deal. I was paying cash so it should have been an easy to buy a new vehicle. The salesman did a good job and all was good until we went to close the deal. I was paying cash so it should have been an easy transaction. We got to the final negotiations and then came the finance guy followed by the sales manager (closer). It was all about pressure to close and force me into a deal. I left and will never be back to Dennis Dillon and will do everything I can to dissuade anyone I know from going through that painful process. As a result I went home, got on the internet and found the exact same vehicle for $2500 less and had it bought the next day. Thank you Kendall Motors. More

Clean, honest, best price store. Joey and Reggie are top notch. What a great was to buy and build the truck of my dreams. Joey and Reggie are top notch. What a great was to buy and build the truck of my dreams. More

What happened to Dennis Dillon on Orchard? I’ve purchased from them in the past and had a great experience. This last experience was very poor. My wife and I test drove a ‘21 Tundra Limited. I I’ve purchased from them in the past and had a great experience. This last experience was very poor. My wife and I test drove a ‘21 Tundra Limited. Interior was gross and when Kordell, the sales person, was told it would need a detail he acted like the concern was invalid because they all get detailed. It was wiped down at best and had spills and crumbs all over. He also asked my wife what we wanted for a trade in. She responded we weren’t going to discuss that yet he looked straight at me and asked the same question as if i would answer differently. It reminds me of a child asking mom, not liking the answer, and then asking dad hoping for a different answer. To top it all off I informed him of all the information and that’s why we won’t come back and he laughed at the message. Would not recommend Dennis Dillon GMC. More

Dishonest, uncaring, manipulative. Stay away from these guys. I shouldn't even give them one star. Don't believe a word they say. We were also charged for a blinking tail light that we Stay away from these guys. I shouldn't even give them one star. Don't believe a word they say. We were also charged for a blinking tail light that we did not want. Worst dealership experience, ever. More

On September 02 2023. I bought 2022 GMC 3500 from Dealership. My complaint has several complainants. !. I still have not received a copy of the contract, so I have no idea I bought 2022 GMC 3500 from Dealership. My complaint has several complainants. !. I still have not received a copy of the contract, so I have no idea what I paid for the truck. 2. They held my "pink slip" ransom, until I had to go to the dealership in person and enter the finance, Larry’s office and remove my slip from his office wall so I could register my truck. 3. The worst is Larry totally MISREPRESENTED the financing of the deal. He signed me up for bi-weekly or semi-monthly payments through my Credit Union. BUT he totally misrepresented that this financing payments actually goes through a third-party company called SMARTPAY. 4. I want to cancel the SMARTPAY and pay my back directly BUT the dealership refuses to do it and now refuses to answer my calls or call me back. "They want me to wait 90 days, so they get paid by SMARTPAY. I am pleased with the truck but will never go back to this dealership. My Credit Union has admitted tis dealership is a problem and SMARTPAY is also a problem, but they do not have access to my account to help me. They just funded it. More

Dishonest! The $998 Brake Light Add On, which they require, is absolute robbery! The brake blinking light costs around $100, at most, and requires removing 2 The $998 Brake Light Add On, which they require, is absolute robbery! The brake blinking light costs around $100, at most, and requires removing 2 screws to replace OEM light. I guess DD thinks the sticker is worth $898 (which they remove prior to the truck leaving the lot.) The idea of the brake light plan paying out is nonsense when considering the implications of who pays if rear ended. The purchasing process was terrible and will never recommend DD to anyone. More

Just left this dealer. Price and discount were lies. Slide $1700 in to the final deal for blinking tail lights. Would not remove it, said they would lose money. Discoun Price and discount were lies. Slide $1700 in to the final deal for blinking tail lights. Would not remove it, said they would lose money. Discount is totally bogus and dishonest. They let me walk out. Salesman, Dave, was only bright spot at the "rip you off dealer" More