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Dennis Eakin Kia

Killeen, TX

4.7
771 Reviews
Call Dealership (254) 699-2909
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5200 E Central Texas Expy

Killeen, TX

76543

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771 Reviews of Dennis Eakin Kia

January 27, 2025

Very informative and helpful. Was able to take care of my car quickly and provided updates along the way. More

by hbordelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
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January 27, 2025

Very efficient . Service was completed in less time than predicted & Dom was very friendly .will be back More

by audriifran97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
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January 26, 2025

Brought my cat in for an oil change and was told I needed an alignment. Got an alignment and car pulled to the left so I brought back in without an appointment around 10:00 on a Saturday. I did not receive t More

by jwana.sartor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry, Willard Derowitsch
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Jan 28, 2025 -

Dennis Eakin Kia responded

Thank you for sharing your experience. We understand your frustration regarding the alignment issue and the lack of communication during your visit to Dennis Eakin Kia. We appreciate your feedback and want to ensure your vehicle is properly addressed. Please reach out to us directly so we can work towards a solution and make this right for you. Your satisfaction is important to us. Sincerely, The Dennis Eakin Kia Team

January 24, 2025

Highly Recommend! ” Jeff was amazing to work with and really went above and beyond to secure my desired car and ensure top quality. More

by elbavelasco09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sannicolas, Clint Hammontree, James Fulsom
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January 24, 2025

They were easy to work with, and our salesman & finance were super friendly with great personalities! More

by jeanettekendrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Butts, Debi Fox
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January 24, 2025

The dealership and the entire staff were amazing. Chad and Marcus helped us so much. More

by Titus King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Marcus Smith
Report | Print
Jan 27, 2025 -

Dennis Eakin Kia responded

Thank you for the positive feedback about your visit, Titus! We are so glad to hear you had a great experience, although based on your great feedback we wonder if you meant to post a 5-star review (1-star is usually negative). If you had a good experience we hope you will kindly update our rating, but if you have any concerns, please do not hesitate to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

January 24, 2025

I had a 9:00 appointment, but my car wasn't worked on until afternoon. They might be understaffed. Also, it was difficult to get someone to answer the phone. I did appreciate the complimentary ride home. More

by saintseminole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willard Derowitsch
Report | Print
Jan 27, 2025 -

Dennis Eakin Kia responded

Thank you for sharing your experience with us. We understand your concerns regarding the wait time and the difficulty in reaching us by phone. Your feedback is valuable as we continually strive to improve our services at Dennis Eakin Kia. We're glad you appreciated the complimentary ride home, and we would be happy to assist you further. Please don’t hesitate to contact us if you have any more questions or concerns. Sincerely, The Dennis Eakin Kia Team

January 24, 2025

Very responsive and informed staff. I was able to have all of my questions answered and concerns resolved quickly. More

by AREED123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth (5 stars) , Holly Newberry, Terry Cameron, Chris Curry
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January 24, 2025

They were quick and efficient and they did a great job will be returning thank you More

by maplesk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron
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January 23, 2025

Very patient, understanding, professional and so was not there all day waiting. Very satisfied with the service. More

by Deanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry , Marcus Smith
Report | Print
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