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Dennis Eakin Kia

Killeen, TX

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143 Reviews

5200 E. Central Texas Expressway

Killeen, TX

76543

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143 Reviews of Dennis Eakin Kia

October 31, 2019

Billie was very attentive. Kept me in formed on the progress of my car. Car was READY at exact time he said it would be. More

by B Pulte
Recommend Dealer
Yes
Employees Worked With
Billie in Service Dept
Oct 31, 2019 -

Dennis Eakin Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Dennis Eakin Kia Team

October 31, 2019

Service Took my car in and within 12 hours was back on the road again. Thank you Everything was explained before they did anything. Very Happy More

by maxsmommie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 31, 2019 -

Dennis Eakin Kia responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Dennis Eakin Kia Team

October 27, 2019

Service Excellance I set my appointment for 11 am , arrived early and within 5 minutes was registered for my 37,000 mile check up. My service advisor Billy was very inf More

by Survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff San Nicolas, Billy at service, Debi Fox , Anthony Freeman
Oct 28, 2019 -

Dennis Eakin Kia responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Dennis Eakin Kia Team

October 19, 2019

THEY STAND BY THEIR WORD I COULD NOT BELIEVE THAT IN 2 HOURS I COULD LEAVE YOUR DEALERSHIP WITH A NEW CAR.MY SALES PERSON SHAWN WAS GREAT.NO BACK & FORTH WITH THE MANAGER.SHE More

by swissgolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHAWN WHITAKER
Oct 20, 2019 -

Dennis Eakin Kia responded

Thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience and for allowing us to show you theDennis Eakin Kia difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise we wish you miles of happy driving! Sincerely, The Dennis Eakin Kia Team

October 18, 2019

Trustworthy service advisors Billy was very helpful during my service visit. He also educated me on what my KIA needed, what had already been done and what will need to be done on More

by Courtl27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Oct 20, 2019 -

Dennis Eakin Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Billy assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Dennis Eakin Kia Team

October 18, 2019

Good dealership Good dealerships with great sales Person,, good to work with them , and also good price on my trade in , the car I purchase was as new it was , it wa More

by Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 20, 2019 -

Dennis Eakin Kia responded

Parker, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Dennis Eakin Kia! Sincerely, The Dennis Eakin Kia Team

October 17, 2019

Great service department! The problems on my car were taking care of with no issues! They also provided a complimentary ride to and from the dealership while my car was being w More

by Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy baker
Oct 17, 2019 -

Dennis Eakin Kia responded

Foster, thank you for sharing this great feedback with us. We feel our service department is what makes Dennis Eakin Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Dennis Eakin Kia Team

October 15, 2019

Great Service The Kia Dealership Team is very conscious of people entering the dealership and service department. You are acknowledged by a service member immediate More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Oct 16, 2019 -

Dennis Eakin Kia responded

Thank you for taking the time to leave us this feedback, Nate. Your review gives us the opportunity to learn if we are delivering great customer service and we're glad that this was the case with you! Please let us know if we can help you with anything else. Sincerely, The Dennis Eakin Kia Team

October 14, 2019

Exceptional In sharing a bad experience at another location Dennis Eakin Kia went above and beyond to make our visit exceptional in all areas. Would definitely More

by Melinda Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 15, 2019 -

Dennis Eakin Kia responded

Melinda, Dennis Eakin Kia would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Dennis Eakin Kia Team

October 13, 2019

Vehicle Sevice and Check up for trip I needed to get my vehicle serviced between road trips. They worked with me to get the vehicle in, serviced , and checked before the next trip. More

by CRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 13, 2019 -

Dennis Eakin Kia responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Dennis Eakin Kia Team