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Dennis Eakin Kia

Killeen, TX

4.7
775 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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775 Reviews of Dennis Eakin Kia

October 28, 2024

The dealership was patient and helped us with everything we needed. They helped us get new cars for me and my wife. More

by PARRAJOSE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 28, 2024

ABSOLUTELY OUT OF THIS WORLD! It was perfect! I was treated as if I were the only person in the entire service department. I will definitely return to Dennis Eakin for all my ser More

by TINALXNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Cameron, Harolyn Humphrey, Dom Lamp
October 28, 2024

Holly is always helpful when I need to get any of my Kias serviced. Her follow up is exceptional More

by swanson1436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Chris Curry
October 28, 2024

Said nothing was found, but engine light is back on in less than two weeks. Scheduling another appt. Paid $249 last time to have towed to Kia. More

by texas_56_stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Oct 30, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We understand how frustrating it can be to have the engine light come back on after a recent visit to Dennis Eakin Kia's service department. We appreciate you bringing this issue to our attention and encourage you to reach out to us directly to discuss your concerns further. Your satisfaction is important to us, and we’re here to assist you with your next appointment. Sincerely, The Dennis Eakin Kia Team

October 28, 2024

Went in for an oil change and they didn’t add any air to my tires. Feel like that’s something I shouldn’t have to ask for: if it’s noticeable. More

by Reaching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Oct 30, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We understand how important tire maintenance is, and we appreciate you bringing this to our attention. At Dennis Eakin Kia, we strive to provide thorough service during every visit. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. Your input helps us improve our services. Sincerely, The Dennis Eakin Kia Team

October 27, 2024

Friendly staff and Dominick was great! Made the entire process super easy. My service and inspection was handled quickly and efficiently. Thank you More

by theresagrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey, Dom Lamp
October 26, 2024

For my first time ever being in a Kia dealership, it was a nice experience. More

by crgarretson78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez, Debi Fox
October 25, 2024

Harolyn always goes out of her way for us to make sure we are taken care of and well informed. More

by RBenart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 25, 2024

Gerardo was helpful and pleasant to work with. Debi was a hoot! Good service with a sense of humor to match. The best car buying experience in my nearly 70 years of life. More

by JANDDERICSON
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debi Fox, Gerry Lacavex
October 24, 2024

Holly always keeps me informed of what's going on, and approximately how long it's going to take. She is always friendly and most always has a smile! If I was going to replace my car, Dennis Eakin is whe More

by cjmrbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
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