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Denton Chrysler Jeep Dodge Ram
Denton, TX
659 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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659 Reviews of Denton Chrysler Jeep Dodge Ram
February 28, 2019
Dealing with Classic I have been a service customer for many years and have been a Jeep customer for longer than that. When looking for a new Grand Cherokee I looked at a I have been a service customer for many years and have been a Jeep customer for longer than that. When looking for a new Grand Cherokee I looked at a number of Jeep dealers in the Metro-Plex. With many days of review, visits and looking at the options by price I did not go with the lowest price. I went with Classic. My contact Kent McKee was part of the decision process. His particular way of business was the way I like to be treated. His final actions swung the deal for Classis. I will continue my service needs at Classic. Regards Dwight Fiveash More
by five
Employees Worked With
Kent McKee, Josh Purser
Helpful February 25, 2019
"It's not our problem" level of customer service. Dealership worked hard to provide a great price, but that's all. When at dealership to sign paperwork, the dealership messed up the finance terms. Thi Dealership worked hard to provide a great price, but that's all. When at dealership to sign paperwork, the dealership messed up the finance terms. This increased the monthly cost and reduced my mileage. That was the first problem. Once I drove the new Ram 1500 off the lot, it began to violently vibrate and make a extremely loud noise. After about 3 weeks in the shop of trying to figure it out, the dealership stated that Dodge Ram knew their trucks had this "malfunction" and stated a download would fix it. The dealership then said I needed to pick up my vehicle and continue to drive it until the download would be available, which was a month away. They would not continue to provide me with a loaner until the fix and basically told me it's not our fault. I bought a malfunctioning truck, and they are not willing to provide a "non-malfunctioning" vehicle until my brand new truck is fixed. I do not recommend using this dealership as they are one that continues the typical car sales experience of do whatever it takes to sell a vehicle, but who cares about them once they buy one. More
by sk9525
Employees Worked With
Darius Moghadam
February 10, 2019
Quick & hassell free experience Matt our sales guy was very knowledgeable regarding all the different features that we might be interested in. He suffered through 4-5 car viewings in Matt our sales guy was very knowledgeable regarding all the different features that we might be interested in. He suffered through 4-5 car viewings in the brutal cold with a smile on his face. Overall this dealership was very friendly, clean and hassel free compared to others we have been to and left. More
by AmandaVH
Employees Worked With
Matt Miller
February 01, 2019
Great experience. In short, my wife and I had a great experience with everybody at the dealership. Matt was great and did everything he could to find the truck I wante In short, my wife and I had a great experience with everybody at the dealership. Matt was great and did everything he could to find the truck I wanted. They even did a late night delivery because of our schedule. Went beyond expectations. Highly recommend. More
by bamwo8-gotraf-benpuJ
Employees Worked With
Matt Miller
January 28, 2019
Great Experience Matt Miller gets an EXCELLENT rating!! He was a wonderful person to work with in the purchase of my new vehicle. The entire transaction was quick, e Matt Miller gets an EXCELLENT rating!! He was a wonderful person to work with in the purchase of my new vehicle. The entire transaction was quick, easy and fast! I would highly recommend Matt and this dealership to anyone wanting to purchase a vehicle. More
by starsatnight
Employees Worked With
Matt Miller
January 26, 2019
Excellent Service Just got home with our 2018 Dodge 2500 4x4 and we just want to thank Coy Leake for the excellent service he provided. The whole process was pleasant a Just got home with our 2018 Dodge 2500 4x4 and we just want to thank Coy Leake for the excellent service he provided. The whole process was pleasant and easy. We love the truck!! Thanks again Coy for being an awesome sales rep and making our truck buying experience so easy!!! Sincerely Bernadine and Rob Jones More
by Bernz
Employees Worked With
Coy Leake
January 20, 2019
Very knowledgeable and exceeded expectations Matt was great. Made me feel at ease and went far beyond what was expected by keeping me informed and bringing all paperwork to me. Matt even came in Matt was great. Made me feel at ease and went far beyond what was expected by keeping me informed and bringing all paperwork to me. Matt even came in on his day off and picked up my new vehicle for me. More
by Billy 1234567
Employees Worked With
Matt Miller
January 13, 2019
Best Buying Experience Ever with Matt Miller We went into Classic to get a brochure for the 2019 Pacifica and walked out owning a one. We've been driving Chrysler vehicles for the past 30 years, We went into Classic to get a brochure for the 2019 Pacifica and walked out owning a one. We've been driving Chrysler vehicles for the past 30 years, with our recent Chrysler vehicles being a 2017 Pacifica, a 2008 Town & Country, a 2006 Pacifica, and a 1995 Grand Voyager. Our past 3 purchases had been from the Chrysler dealer in Elgin, IL. Last year we moved to Corinth and started getting our 2017 Pacifica serviced at Classic. Because of the excellent service we've received we decided to look into buying a new Pacifica with all of the safety features. Working with sales associate Matt Miller was a most pleasurable experience. He quickly understood what we wanted and what we were willing to pay and was able to easily satisfy our needs. We look forward to a continuing relationship with Matt and the other great people at Classic. We highly recommend seeing Matt if you are looking for a new vehicle. More
by LynnA
Employees Worked With
Finance Manager, Joe., Matt Miller
December 11, 2018
Loud booming in truck i was able to work with general manager to achieve a quick resolution to a problem with my truck. The problem appears to be quickly solved by a quick i was able to work with general manager to achieve a quick resolution to a problem with my truck. The problem appears to be quickly solved by a quick software update to the noise canceling software in the truck. The process was painless as it should be one the general manager was involved. Thanks Rick job well done. More
by Bluemetal
Employees Worked With
Rick Wick
November 24, 2018
Great service We were looking for the Chrysler Pacifica and Matt made the transition of purchasing it seamless. The process of the purchase was only an hour long We were looking for the Chrysler Pacifica and Matt made the transition of purchasing it seamless. The process of the purchase was only an hour long More
by J2
Employees Worked With
Josh Purser, Matt Miller
