Denton Chrysler Jeep Dodge Ram

Express lane oil change and tire rotation with an appointment. All work appears to have been done correctly and neatly, but it took 3 hours! I understand delays, but this was excessive. If manpower appointment. All work appears to have been done correctly and neatly, but it took 3 hours! I understand delays, but this was excessive. If manpower wasn’t available, then the reservation should not have been available. More

excellent service. Chris went into great detail to explain what was done to my car & even found another area of concern for me to consider at a later date! Chris went into great detail to explain what was done to my car & even found another area of concern for me to consider at a later date! More

The pre-owned department was professional, efficient, and trustworthy. I was really impressed with them. trustworthy. I was really impressed with them. More

It was a very painless process. They worked with me every way to make sure I was comfortable with my deal. They worked with me every way to make sure I was comfortable with my deal. More

I had a great experience. Paul helped me find the right fit for me. He made the entire process seem easy. I was really dreading getting a new vehicle but everyone there was ve Paul helped me find the right fit for me. He made the entire process seem easy. I was really dreading getting a new vehicle but everyone there was very friendly and patient with me. I had to leave before completing the finance portion and they did not mind waiting for me to return. Mani had all the paperwork ready to go and made it a breeze. I will definitely return to this dealership. More

I received great service. Sometime a you have to move around to find it. Thank you, DCDJR Sometime a you have to move around to find it. Thank you, DCDJR More

- In a nutshell: Oil change coupon declined when offered - twice, incomplete service, poor customer service, overpriced. Explained upon arrival of my scheduled service: new to the area, looking for reliabl - twice, incomplete service, poor customer service, overpriced. Explained upon arrival of my scheduled service: new to the area, looking for reliable, satisfactory service location for all service (scheduled/preventative) to maintain vehicle. Explanation not required: elderly female Need oil change (have a coupon) Tires losing air requiring air regularly. Requested tires checked Was asked if I wanted tires rotated. I agreed. Was asked if I wanted engine and cabin filters changed. I agreed. RESULTS: - Oil changed - not allowed to use coupon Twice I was told not to present coupon before service (as stated on coupon), I would be taken care of at checkout. Coupon not requested at checkout. -Tires rotated - was told nothing wrong with tires. Dismissed! Repair invoice states, "check and adjust tire pressure." Both rear tires - each 5 lbs low. I'll need to complete my own tire service. - Cabin filter changed - Engine air intake filter - not changed. Was told aftermarket air intake system had been installed and they could not order replacement. Was told I could order the filter, schedule another service, and they would install. I asked for additional information re: why aftermarket air intake system would be installed. Was told they didn't know. I researched and now understand the benefits. What I don't understand is why the service department personnel didn't know, it's not complicated and the "why" makes sense. - At pickup, with available parking near the service entrance, my vehicle was parked at the far end of the lot (as if in storage), squeezed in between 2 vehicles leaving just barely enough room for me to open the door and squeeze into the driver's seat. Understanding dealership service often times is more expensive, had they been on top of their customer service, this review would be better. The shuttle driver was very pleasant and the service appreciated. More

Patrick was great and I would buy from him again for my next car purchase. next car purchase. More

Mark Robert's was a very good sales person. Finance was smooth an easy. In and out quick Finance was smooth an easy. In and out quick More

Paul was a great salesperson to work with. Also, the finance department was also great to work with. Also, the finance department was also great to work with. More