Denton Mazda - Service Center

I came in, with an appointment, for an oil change. I had the flyer/coupons. After the initial write up, James pitched, and I agreed to, an alignment, as well. At checkout, when I asked about the coupon pr the flyer/coupons. After the initial write up, James pitched, and I agreed to, an alignment, as well. At checkout, when I asked about the coupon price for the alignment, James said there wasn't one for that in the flyer. (He had already cut out the oil change coupon, and the remainder of the flyer was MIA.) I am relatively sure there was a coupon for alignment, as it appears in most of your mailed flyers. My appointment was on a Wednesday, but I was not given the Ladies Day or Senior discounts...and I qualify for both. More

Classic Mazda is a good oufit. I am completely satisfied with the services performed on my vehicle. My service adviser, James Fife was great and always had done an excellent job of explaining the services n with the services performed on my vehicle. My service adviser, James Fife was great and always had done an excellent job of explaining the services needed and provided to me. More

James always goes the extra mile to make sure I get the most out of my time here and makes sure everything is running properly and smooth on my car. most out of my time here and makes sure everything is running properly and smooth on my car. More

Just wanted to say thank you for the exemplary customer service that you provided as it related to getting the issues resolved on my Mazda CX. I can truly say that I have never dealt with such an outstandi service that you provided as it related to getting the issues resolved on my Mazda CX. I can truly say that I have never dealt with such an outstanding group of professionals that truly understand what great customer service means. I really appreciate the constant follow-up with keeping me abreast of the progress that was being made while the Mazda team was working to get my car back on track. The appreciation relating to the urgency involved with resolving this issue goes unspoken, words cannot express my gratitude for all of your hard work and efforts. I can truly say you guys have earned a customer forever. Keep up the WONDERFUL work, good efforts never go unnoticed. More

Aaron is always friendly and very professional and that is why I enjoy coming here to Classic Mazda dealership as the service is outstanding and so is the staff. is why I enjoy coming here to Classic Mazda dealership as the service is outstanding and so is the staff. More

I have been a Mazda owner since 2004. Originally I was turned off by the sales department and I did not buy my Mazda at Classic. I kept receiving correspondence from them though, and after a terrible and turned off by the sales department and I did not buy my Mazda at Classic. I kept receiving correspondence from them though, and after a terrible and expensive issue with Kwik Kar- I decided to give their service center a try. That was the best vehicular decision I have EVER made. I cannot ever give glowing enough reviews of Aaron to do the service he has given me over the years justice. I would not ever take my car anywhere for service ever again. I had used Kwik Kar for oil changes prior to taking my car to the dealership for service. Kwik Kar of Denton managed to mess up the splash guard on my Mazda 3. While driving it came loose and caused an unbelievable amount of damage. I got multiple estimates to have it repaired, and to my shock and dismay - Classic was the cheapest. Aaron was very helpful and even helped me with other issues it had caused that I was unaware had happened. He did this and the total cost was still LOWER than my lowest estimate elsewhere. Over the years he has always been an amazing help - all the way down to reminding me of my coupons when I come in. Thanks to Classic's service center - my next car will also be a Mazda because I know I can trust their service center. (Though I can't lie - if Aaron went elsewhere... so would I). More

I had my tires replaced on my Mazda CX9. The quoted price was $198 per tire. The price billed was $140 per tire because their supplier gave them a discount. They could have kept the discount and I would neve was $198 per tire. The price billed was $140 per tire because their supplier gave them a discount. They could have kept the discount and I would never have known. This is the 1st time I can ever remember the actual price I paid for service being less that the quoted price. This amazing culture of integrity at Classic will certainly bring me back. More