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Desert European Motorcars - Service Center

Rancho Mirage, CA

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130 Reviews

130 Reviews of Desert European Motorcars - Service Center

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October 09, 2017

Sub Par Service up[date: all is well thank you RM Land Rover Team for your commitment to service. You guys really earned my business and hope to see you soon More

by DanDan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ingram
October 01, 2017

Went beyond for me. I had an issue that they didn't have to help with but they did. Very pleased with what they did. Would recommend to other Porsche owners. More

by JEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
September 30, 2017

Targa service Desert European motors also known as Indigo motors is the best Steve Moorhouse the Service manager is always on his game you have a loaner car waiting More

by Chef Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve morehouse and Jenna
September 28, 2017

Excellent customer Service. Jenna Paine was very helpfull and freinly . Very Professional and knowledgeable on Audi cars and parts. I Will defetnelly go back More

by Chema2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Paine
Oct 06, 2017 -

Desert European Motorcars responded

Chema2017, Thank you for your review! We hope you return to see us again for any of your Audi needs!

September 27, 2017

Range Rover 1st year service As far as the dealership I give it a 5 star rating. As far as the service writer I dealt with I give a 0. If losing my key was his only excuse I wou More

by Jeff Rancho Mirage
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
September 26, 2017

Service Jenna was very helpful and accommodating to my needs. The service was done in a timely manner and she made sure I had full understanding of what need More

by Brianna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna with Porsche service.
Sep 26, 2017 -

Desert European Motorcars responded

Brianna, thank you for the service review! We are happy to know Jenna was able to be of your assistance during your visit with us. Please continue to see us for all of your high-line vehicle needs!

September 26, 2017

Loaner The only problem was the rental car situation They had no loaner so had to be driven to a rental car location and then I had to drop off at the rent More

by Simon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jena
Sep 28, 2017 -

Desert European Motorcars responded

Simon, We would like to apologize for the inconvenience of the loaner situation. Please know we greatly appreciate your feedback because this lets us know what we need to improve on from our customers' perspective. Regardless, thank you for the 5-stars and we hope to see you again soon for a much more accommodating experience!

September 25, 2017

Responsible, courteous and on schedule The service was very good. Chad was exceptionally patient and accommodating. There were several cars arriving at the same time. The only suggestion I More

by Pbronson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad!
Nov 13, 2017 -

Desert European Motorcars responded

Thank you for the great feedback! We apologize for the delay on your service and look forward to correcting this during your next visit with us!

September 22, 2017

Great Experience I took my car in for a scheduled maintenance to the Rancho Mirage location for the first time and it was an easy process with great customer service! More

by SL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Sep 26, 2017 -

Desert European Motorcars responded

Thank you for the feedback! We look forward to the next opportunity to be of your assistance!

September 17, 2017

Audi Rancho Mirage New people in Service very friendly but I have had several issues with my SQ5 with poor response from Audi USA , nothing in particular with this deale More

by No more Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna and Lorena
Sep 18, 2017 -

Desert European Motorcars responded

Thank you for the compliments towards our team at Audi Rancho Mirage! If there is anything our team can do to help with the issue on your SQ5, please give us a call at 760-674-2556.

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