Desert Toyota

My sales agent Jose was awesome! Made a deal happen fast suiting all my needs as well as ensuring I get the best deal possible. I would recommend Desert Toyota to anyone in the market for a new car. suiting all my needs as well as ensuring I get the best deal possible. I would recommend Desert Toyota to anyone in the market for a new car. More

It was a pleasure working with Anthony for a sale that can be very troublesome. This wasn't. Anthony was very helpful in pointing out all of the choices that are on the new Prius. I haven't gotten them can be very troublesome. This wasn't. Anthony was very helpful in pointing out all of the choices that are on the new Prius. I haven't gotten them all figured out just yet but I know I can email Anthony and get some help. More

My sales agent Liam was awesome! Very knowledgeable of the leasing process, as well as the characteristics of the vehicle I wanted to lease. Extremely pleased with the whole process from start to finish! the leasing process, as well as the characteristics of the vehicle I wanted to lease. Extremely pleased with the whole process from start to finish! More

It is great people that make the deals happen!From the It is great people that make the deals happen! From the first moment of reaching out to Desert Toyota in Tucson, AZ, I knew that I had found a de It is great people that make the deals happen! From the first moment of reaching out to Desert Toyota in Tucson, AZ, I knew that I had found a dealership that was focused on truly 'getting it right' – and, gaining a long-term customer in the process! My enquiry of a very particular vehicle was answered within minutes, with Selene P. making sure that the process got off to a great start. Her individually crafted e-mails, with a genuine 'can-do' mentality and following through with actions, was a breath of fresh air in this highly competitive market! This experience continued on a high note, with Liam F. sending an individualized video greeting to introduced himself, verifying availability of the vehicle, and confirming our appointment. Throughout the process, working with Liam, I kept being impressed by his commitment to make the experience smooth, efficient, and enjoyable. Getting my trade-in vehicle assessed was quick (done electronically within 5-10 minutes), allowing us to get to the real business... Liam carefully listened my needs and made sure to meet all of those. While price negotiation is always my least favorite part of the process, as I am sure is the case with many, Liam and his manager made sure that the process never felt like I was pressured or rushed to make a decision that I was not completely comfortable with. As a result, everyone walked away with a good feeling about the sale made! Daniel J. deserves, also, a shoutout for taking excellent care of me throughout the Finance process. He was well prepared, efficient with getting everything taken care of while still being easily approachable with questions, and made sure to follow up with me to take care of any loose ends. His experience in the field is obvious, and he is truly a merit to the dealership! What perhaps impressed me the most is that Liam showed an excellent standard of follow-up on this sale, making sure that I was set-up with the correct contacts at the Desert Toyota. Overall, my experience with everyone at this dealership ensured that they did not only get a sale – but, a customer for life! At the end of the day, it is all about people and the positive interactions that sell the cars and establish long-term customer relationships! More

Gilbert and Mike were great to work with. The whole process of buying our truck only took about 2.5 hours. Got a great truck at a great price and a great interest rate as well. process of buying our truck only took about 2.5 hours. Got a great truck at a great price and a great interest rate as well. More

Estevan was great to work with. He made sure all of my needs and requests were met and was always prompt to give me updates as I waited for my new Tacoma to come in. I would definitely recommend my friend needs and requests were met and was always prompt to give me updates as I waited for my new Tacoma to come in. I would definitely recommend my friends and family to buy a car from him. More

I went down to Desert Toyota to see the cars, I was very surprised when I left the agency very happy with my 2021 Rav4. surprised when I left the agency very happy with my 2021 Rav4. More

The staff gets your hopes and dreams up then they crush them!!!they only care about the business and the profit not the customers. They are not very trustworthy when it comes to prices of making a sale !!! them!!!they only care about the business and the profit not the customers. They are not very trustworthy when it comes to prices of making a sale !!!Thanks Russell Rodriguez!! Customers first!!! Very Unprofessional!!!! More

The Highlander is doing well - not even a month old. We wanted to thank - - Claudia Lopez as our Sales person - she responded quickly, helped immediately and without making us feel rushed or pressured a wanted to thank - - Claudia Lopez as our Sales person - she responded quickly, helped immediately and without making us feel rushed or pressured and answered everything to the best of her abilities. Other than in one question, she assisted us very well (this ‘one’ holds no merit over her great job). Additionally we would also like to include Casey Muse for his quick answers, super support in details over the vehicle and with that of our trade-in and assistance in general. - Michael Nunnari as our Finance person - he was very helpful, we felt no rush and he answered our questions and informative with great patience even when we had to call our Bank for payment. We will have our first visit with Service soon - for upgrades and will re-visit our input in the future. More

Thus far, the new car is quite satisfactory.As to Thus far, the new car is quite satisfactory. As to dealing to buy a car, it is still a hassle. I am waiting for the day when car dealers put a total Thus far, the new car is quite satisfactory. As to dealing to buy a car, it is still a hassle. I am waiting for the day when car dealers put a total dollar figure on a vehicle and stick with it. I would like the price figure to include everything. The published cost should include even the fictitious documentation charge, etc. When this becomes a reality, that organization will become my new place for getting a new car. As it is now, Desert is a decent dealer, but I still dislike buying a different car. Servicing is excellent! More