
Desert Toyota
Tucson, AZ
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attempt at service and sales poor I have tried to buy three vehicles and each time a horrible experience on sales with bad information given. The last attempt on a 2013 Corolla they I have tried to buy three vehicles and each time a horrible experience on sales with bad information given. The last attempt on a 2013 Corolla they would not give me a simple price on a clean cash purchase. They kept saying they would give me a price and they never did. I went to Precision and bought one there. I bought a new Tundra last year and received a recall notice and called them since they are closer than Precision. I was told an adviser would call me in two hours and I never got a call back after two weeks.I sent an email to the GM but he never called me back. I wrote to Toyota USA and finally got a short call from Desert and it was worthless. I had the problem fixed before. Next Toyota that I will not buy from them but I might test drive one there since they are much closer than any other dealer. Since 2006 I have purchased three new Toyotas but never from them. In last 10 months between friends and myself we have bought three new Tundras and a FJ Cruiser. They do not want my business and they will not get it. More
new Tacoma Paul did a fabulous job of putting the deal together on my new Tacoma! Everyone involved helped make the buying experience very pleasant. Thank you! f Paul did a fabulous job of putting the deal together on my new Tacoma! Everyone involved helped make the buying experience very pleasant. Thank you! for an excellent car buying experience! More
Check out Desert Toyota. You will not be disappointed! From the time I e-mailed Desert Toyota, until the time, I drove away (in my NEW 2015 Corolla), Tony was so kind to me. He was professional, and he nev From the time I e-mailed Desert Toyota, until the time, I drove away (in my NEW 2015 Corolla), Tony was so kind to me. He was professional, and he never left me sitting wondering what was going on. He asked me what made me pick this dealership, I told him I filled out the contact form on their website and the next thing you know you contacted me and invited me in to test drive the 8 Corollas that fit my search. I feel that everyone that is looking for a new or used vehicle to go the extra mile and check out Desert Toyota. You will not be disappointed! I am so proud of my new ride!! More
No funny price games!!! Drove over 50 miles to find an affordable pre-owned Tacoma. It was worth the drive!! Desert Toyota offered us top dollar for our trade and a fair pric Drove over 50 miles to find an affordable pre-owned Tacoma. It was worth the drive!! Desert Toyota offered us top dollar for our trade and a fair price for the truck. No funny price games. We were treated like royalty and received prompt, courteous and professional service!! Par excellence in our book!! More
So good, we will be back in a few weeks! Kevin McDougal was outstanding and made the buying experience comfortable and easy. The entire team was very helpful in getting the car ready as I was Kevin McDougal was outstanding and made the buying experience comfortable and easy. The entire team was very helpful in getting the car ready as I was completing paperwork. By the time I was finished the car was ready and waiting to drive, very nice. Based on my experience I will request to work with Kevin when I make my next car purchase for my wife. We're planning to shop for her in the next few weeks. More
Desert Toyota Service Terry Normoyle has always been very pleasent, and helpful. The gentleman outside who opened the door for me and had asked me why I was there was very Terry Normoyle has always been very pleasent, and helpful. The gentleman outside who opened the door for me and had asked me why I was there was very pleasent. This is such a nice way to greet you when you come in for service More
An excellent experience! About six weeks ago I bought a 2012 Prius. I was especially pleased with Jorge Martinez, the sales man who answered all my questions and rode with me About six weeks ago I bought a 2012 Prius. I was especially pleased with Jorge Martinez, the sales man who answered all my questions and rode with me when I took the Prius out for a test drive. An excellent experience! More
Friendly and pleasant like the first time After our 3 year lease was up, Desert Toyota called my wife and I. We said that we wanted to come back & wanted to work with them again. Just like our After our 3 year lease was up, Desert Toyota called my wife and I. We said that we wanted to come back & wanted to work with them again. Just like our previous experience, the dealership was friendly and pleasant. Anthony was incredible and really went out of his way to insure our happiness! I would recommend the dealership to anyone who wants to feel comfortable during their car buying experience. More
Lack of Service Don’t go to this (lack of) Service Department! I called to schedule an appointment and was told the first weekend appointment available was two weeks Don’t go to this (lack of) Service Department! I called to schedule an appointment and was told the first weekend appointment available was two weeks out. Made my appointment and arrived expecting my truck to be worked on. My “service adviser” wasn't even there on the day they scheduled me. One of the two “advisers” there was too busy sipping on a soda to help me. The other “adviser” was busy for about 10 minutes and when he finally was available called me up to ask why I was there. I informed him I just needed a new key programmed for my vehicle. His response was they were too busy to do that today. What’s the point to making an appointment with the service department? Very disappointed. I will tell everyone I know how bad this service department is. More
Solara We purchased a used Toyota Solara from Liam - and couldn't be more pleased. We are snowbirds from Canada, and wanted to purchase a vehicle for when we We purchased a used Toyota Solara from Liam - and couldn't be more pleased. We are snowbirds from Canada, and wanted to purchase a vehicle for when we arrived - so we shopped on-line. Liam was easy to get in touch with, willingly provided us with all the information on the vehicle, and handled our electronic transaction without a glitch. In my estimation, he is the ultimate salesman - friendly, courteous, helpful and honest. More