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Desert Toyota - Service Center

Tucson, AZ

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75 Reviews

75 Reviews of Desert Toyota - Service Center

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May 15, 2017

Worst Customer Service Ever I have never received worse repair and customer services in my entire life than those from Desert Toyota in Tucson, AZ. This says a lot since I have b More

by Desert Toyota Sucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Bradley and Kindra Pluss
May 15, 2017

Service Dept and Kyle Brooks Bought our Prius from Desert Toyota in '09 and have continued our service there (even after the extended warranty expired)---we had some early issues More

by capp,carolee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Brooks esp
May 03, 2017

I drive out of my way to get my serviced at Desert For this visit, I needed to get in quickly for service and Kristin was able to not only get me in but managed to get my car back sooner than expected. More

by jolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin
April 25, 2017

Terry Normoyle - Service representative - excellent I have had Terry Normoyle as my Service Rep for 11 years. Service over the top! Excellent- efficient - pleasant and the work always very satisfactory More

by Josephine Voevodsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Normoyle
April 10, 2017

Excellent service for 11 years and still going strong! I've been going to Desert Toyota for 11 years. Terry is my service rep and he is very good at his job. The service has always been excellent. More

by l8again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Normoyle
March 21, 2017

Just dont Worst experiences ever! Bought a brand new vehicle 02/2015 and have taken it here for service every oil change/service since. Im not one to write revi More

by bond007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service advisor
February 11, 2017

Excellent service and surroundings Terry has been taking care of us and our two - now one - car since about 2000. He is professional, kind, friendly, honest, helpful, and knowledgeable More

by Douglas and Mary Webster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
November 07, 2016

Highlander Brought in my Highlander for audio firmware update. Manny treated me like a valued customer. He took care of me - he performed the update profession More

by J_silver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
August 02, 2016

Good service! Good service at Desert Toyota! They have shuttles to drop you home, and have good waiting place, free Wi-Fi, and the sevice was good! More

by rabash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
July 24, 2016

Terrible service - incompetent Service center has system where they assign you some "specialist". I was assigned 19 kid that doesn't know anything. They replaced my combination mete More

by Priusdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin jones
3
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