Desert Toyota - Service Center

Exceptional! Terry has been my service advisor for over 13 years starting with my 2000 Tacoma. He is the reason I have continued to have my vehicle serviced by Des Terry has been my service advisor for over 13 years starting with my 2000 Tacoma. He is the reason I have continued to have my vehicle serviced by Desert Toyota instead of going elsewhere. The waiting area at Desert is really exceptional - I was able to bring my laptop and log in and work while waiting for my vehicle. Great design! More

Desert Toyota has the best facilities Good communication with customers, and very spacious and comfortable, I have purchased Toyota accessories, greeting cards, lunch, beverages, etc. with Good communication with customers, and very spacious and comfortable, I have purchased Toyota accessories, greeting cards, lunch, beverages, etc. within the Service lobby area. I can read my book or watch one of the televisions while I wait. It is far nicer than any other Service Department where I have been before. More

Pleasant place to get my car serviced Terry Normoyle, my service manager always goes beyond a regular service. I never have to worry about anything, as Terry always tells me when I need t Terry Normoyle, my service manager always goes beyond a regular service. I never have to worry about anything, as Terry always tells me when I need to get a service done. Clean restrooms and pleasant lounge area with two TVs, newspapers and of course, free fresh popcorn. I always wait for my vehicle and read my book in the lounge area. I occasionally get water when I forget my bottle. Time seems to go quickly. More

Same outstanding tech each time. I really like how they have the same technician work on my car each time. Kyle is an outstanding sales representative. He is courteous, responsible a I really like how they have the same technician work on my car each time. Kyle is an outstanding sales representative. He is courteous, responsible and true to his word. I highly recommend him as a service consultant. More

the representative was very courteous and shows concern our needs. This representative's name is Kevin. He even spent time to wash my car after service. The facility is pleasant to relax in and the restroo our needs. This representative's name is Kevin. He even spent time to wash my car after service. The facility is pleasant to relax in and the restrooms are very clean. Very comfortable waiting area, very clean bathrooms, nice service bar, hot popcorn and cold water for the clients, and convent parking. More

I was greeted promptly and the vehicle intake area was immaculate. My service rep Erin came out to greet me immediately and within 5 minutes I was escorted to the waiting room. My service advisor had ma immaculate. My service rep Erin came out to greet me immediately and within 5 minutes I was escorted to the waiting room. My service advisor had made careful notes about the previous service on my car during our initial phone contact. She had all the information at hand and knew exactly what I needed to have done. I was pleased that the work on my car was performed in less time than I expected. More

I have had to have several things done to my car. One was extremely time consuming. I needed the entire roof disassembeled as well as the front seat taken out etc. Desert Toyota gave me a free rental car a extremely time consuming. I needed the entire roof disassembeled as well as the front seat taken out etc. Desert Toyota gave me a free rental car and fixed the noise that was coming from the roof. Everything was done on time as promised. Driving my car now is a wonderful experience. It is truly quiet, I cannot hear other cars or the road when I am driving with the windows up. I thought they could never put the car back together again. They did, and did a beautiful job. More

I met the mechanic ALLEN. He told me what was wrong with my truck and howhe had taken his time to fix all the things that were wrong. I had a belt on the front seat of the truck and they called to see if Al my truck and howhe had taken his time to fix all the things that were wrong. I had a belt on the front seat of the truck and they called to see if Allen could put that on for me. I was truly appreciative. I will ask for him next service for my truck. I feel he will get to know me and my truck. He was very nice and knowledgable. More

Tami Rumler, the service rep. is truly outstanding. The work is always done right and the car was washed and ready ahead of time. There is a comfortable waiting area with free coffee and a very good snack work is always done right and the car was washed and ready ahead of time. There is a comfortable waiting area with free coffee and a very good snack bar, I ordered a breakfast burrito that was excellent. More

All the service for my 2012 Prius as well as the 2010 Prius that I previously owned has been done by Desert Toyota. The experience has always been excellent during this time. The work is always done wit Prius that I previously owned has been done by Desert Toyota. The experience has always been excellent during this time. The work is always done without delay and to a high quality standard thanks to Erin Dean and the service technicians. More