Destination Ford

This place has been the most frustrating dealership I've ever dealt with. I was sold a car and told it had been inspected and was good to go. I had it shipped to Indiana and when the car arrived there was a ever dealt with. I was sold a car and told it had been inspected and was good to go. I had it shipped to Indiana and when the car arrived there was a huge dent in the rear quarter panel. I noticed on day one that there was something wrong with the starter. After driving for a few days I noticed something was up with the transmission as well. After that, I realized the windshield wiper sprayer didn't work either. Finally I figured out that there was no tire inflator kit included despite being listed as included. During the purchasing process after I had signed all the paperwork and took ownership of the car they called to say the terms they gave me are no longer valid. So I was faced with signing a new contract with higher monthly payments or send the car back. They were so late getting me my plates that the temporary plate had expired. I have been trying to get help with this situation for over 3 weeks with no help whatsoever. Most of my emails are ignored and when they do reply they lie to me then ignore me again. I was told several times the tire inflator kit would be sent and it never was, they said they would forward my complaints to the GM and he would reach out to me, he never did. So now I have a car that I can't drive and silence from this dealership. Buyer beware, do yourself a favor and look somewhere else unless you want to take the chance of living the same nightmare I am currently in. More

Purchase experience was great. Customer service after was terrible. Still missing fender emblems 17mnths later Customer service after was terrible. Still missing fender emblems 17mnths later More

Brandon swindle My Stepfather out of his truck whole sold it without our knowledge..Brandon,Brain Jay refuse to give him his monetary down payment.They took advantage of my stepfather because he is very Elde it without our knowledge..Brandon,Brain Jay refuse to give him his monetary down payment.They took advantage of my stepfather because he is very Elderly!!Our sales rep was Javier who was lost & unknowlegeable on anything!!..We give this dealership F rating..Buyer beware..!!We will be reporting this dealership!!!! More

I was skeptical about dealerships. When drew called me and said he can get me into something he really meant it. I will never go to another dealer other than this company. 10/10 would When drew called me and said he can get me into something he really meant it. I will never go to another dealer other than this company. 10/10 would recommend. Do yourself a favor and use this company. More

I just purchased my new 2022 Ford Explorer from Destination Ford. I found the perfect vehicle with everything I wanted and then some. The Sales staff and General Manager were absolutely AMAZING dur Destination Ford. I found the perfect vehicle with everything I wanted and then some. The Sales staff and General Manager were absolutely AMAZING during the process which they made fast, easy and even worked around my hectic schedule. I will definitely be returning for our next purchase and highly recommend them to anyone looking to buy. More

Awesome experience. Everyone was so friendly. Even their customers come in daily to chat with the employees. A valued customer Mr. Orsak sat down with us. We talk for a while even after are truck was ready. customers come in daily to chat with the employees. A valued customer Mr. Orsak sat down with us. We talk for a while even after are truck was ready. The employees even came to join our conversation. We felt at home. More

We always enjoy working with Gary when we purchase our vehicles from Destination Ford. He is honest and very professional and we always feel like we get a great deal. He followed up with us to make sure vehicles from Destination Ford. He is honest and very professional and we always feel like we get a great deal. He followed up with us to make sure we understood all the bells and whistles and answered all our questions. More

Gary Kubicek and Jaye Mills were very helpful in helping us find a vehicle that would fit our family needs; went above and beyond expectations! us find a vehicle that would fit our family needs; went above and beyond expectations! More